Andaz Macau, By Hyatt
Hotel, 5-starCOTAI, Nascente da Avenida Marginal Flor de Lótus e a Sul da Estrada da Baía de Nossa Senhora da Esperança, MacauShow on map
Top rated
Guests rate it highest for location, service and amenities.
9.3504Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.8 out of 10, at COTAI, Nascente da Avenida Marginal Flor de Lótus e a Sul da Estrada da Baía de Nossa Senhora da Esperança.
- Parking on siteAvailable at a charge the property sets.
Luxurious 5-Star Accommodation
World-Class Amenities Andaz Macau offers a range of upscale amenities including a bar, restaurant, water park, seasonal outdoor pool, indoor pool, and free WiFi throughout the property. Guests can enjoy a relaxing stay with access to these top-notch facilities.
Comfortable and Well-Equipped Rooms The air-conditioned rooms at Andaz Macau are thoughtfully designed with a desk, kettle, minibar, safety deposit box, flat-screen TV, and a private bathroom with a shower. The rooms are furnished with cozy bed linen and fluffy towels for a comfortable stay.
Exceptional Service With multilingual staff fluent in English, Cantonese, and Chinese available at the 24-hour front desk, guests can expect attentive and personalized service throughout their stay at Andaz Macau.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
9.3
Top rated
Rated 9.3 out of 10 by 504 guests who stayed here.
- Cleanliness8.8
- Service9.8
- Location9.8
- Rooms9.3
- Amenities9.3
- Value9.3
- Food & drink8.3
Guests mention
Exceptional serviceConvenient location
JennySGQuite good . Near my meeting place and is clean
When we scan card to come in , it will be good if they are more friendly
The comfort is good but the central aircon is too cold.
wan LingTW第3次入住，優越的服務和飯店設施，每次來澳門的最佳選擇。
Mui ShinUnited Arab EmiratesLiterally everything! Nicely decorated room, small details of complimentary mini bar and fruits. Quality of kids products like puzzles and coloring books were definitely a plus.
The hotel is not within the Galaxy…
Yung-ChiongTWVery satisfied! Thanks for the complimentary birthday cake!
唯一缺點，半夜11:30樓下房客抽菸，透過送風管大量排到我們廁所，告知櫃檯立刻幫我們換到別間（我們原先訂兩間打通的房間，因為換房費，可惜兩晚無法睡在隔壁房），換成一間更大的套房，生日的老婆非常滿意。You know, there’s a saying, Happy Wife, Happy Life. My saying: No wife, No life! Will definitely comeback to this hotel…
Wee ChongSGThe room was clean.
SalmaMOI liked the place very much as my first time and definitely not the last I highly recommend it for those who want comfor
I liked the treatment of everyone they are very nice and also the cleanliness Everything we add in a connected way and the accommodation is very comfortable The internet was also the reason for my admiration in a strange…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
COTAI, Nascente da Avenida Marginal Flor de Lótus e a Sul da Estrada da Baía de Nossa Senhora da Esperança, Macau
Guests rate the location 9.8 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 11:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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The credit card used for booking must be presented at check in. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card. According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay. Hotel staying guests could enjoy exclusive free access to Grand Resort Deck (valued at MOP888) – boasting the world’s largest Skytop Wave Pool – which is included in your stay, from the day of check-in to the day of check-out. Passes to access are provided based on the number of paying guests per room. Grand Resort Deck opening hours is subject to weather conditions and seasonal change. Hotel staying guests could enjoy complimentary admission of 2 hours at Galaxy Kidz Edutainment Center for 2 adults and 2 kids per room per day. For latest information of Grand Resort Deck and Galaxy Kidz Edutainment Center, please visit hotel official website for details. Our Grand Resort Deck will close operations from 17 November 2025 for our annual maintenance. Be sure to dove into another season of fun when we reopen on 3 April 2026! Please note those dates are subject to hotel maintena
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Andaz Macau, By Hyatt
What time is check-in and check-out at Andaz Macau, By Hyatt?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Andaz Macau, By Hyatt allow pets?
No — the property states that pets are not allowed.
Is there parking at Andaz Macau, By Hyatt?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Andaz Macau, By Hyatt have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Andaz Macau, By Hyatt?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Andaz Macau, By Hyatt have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Andaz Macau, By Hyatt?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Andaz Macau, By Hyatt have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Andaz Macau, By Hyatt?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Andaz Macau, By Hyatt?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Andaz Macau, By Hyatt?
COTAI, Nascente da Avenida Marginal Flor de Lótus e a Sul da Estrada da Baía de Nossa Senhora da Esperança, Macau.
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