Grand Hyatt Macau

Hotel, 5-starCity of Dreams, Estrada do Istmo, Cotai, MacauShow on map

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Top rated

Guests rate it highest for service, location and cleanliness.

Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
Superb locationGuests rate the location 9.2 out of 10, at City of Dreams, Estrada do Istmo, Cotai.
Free parkingThe property states parking on site is free for guests.

Luxurious Accommodation and Leisure Facilities

The Grand Hyatt Macau, just a 5-minute drive from the airport, boasts spacious rooms with stunning city or river views. The hotel offers an outdoor pool, a 24-hour fitness center, and a rejuvenating spa for guests to unwind.

Gourmet Dining Options

Indulge in a culinary journey at the Grand Hyatt with its 5 restaurants, bar, and lounge. From Northern Chinese delicacies at Beijing Kitchen to authentic Macanese dishes at Mezza9, there's something to satisfy every palate.

What this place offers

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant

Rooms

9.0

Top rated

Rated 9.0 out of 10 by 517 guests who stayed here.

Cleanliness9.1
Service9.6
Location9.2
Rooms9.1
Amenities8.1
Value8.6
Food & drink9.1

Guests mention

Excellent serviceGreat locationComfortable roomsDelicious breakfast

Thomas Michael SchwarzHK
August 2026Solo traveller
Hyatt is a top class hotel. Everything is nice!
The city of dreams renovated. Which is ok. But their signs to show how to get to Hyatt or shuttle busses are rotten bad. Not so much in Hyatt's area of influence. But gives…
HeikoGermany
August 2026Family
Just a perfect stay
Perfect service .. great club level lounge
JanelleSouth Africa
August 2026Group
Scintillating!!!
Everything! Especially the service from Kristina and John!
Nothing to mention
SHU LINGTW
August 2026Couple
飯店人員很親切👍
CliveNew Zealand
August 2026Couple
Our room 2806 was ideal ,great views and very quiet, overall condition of the hotel was good.

Tina and the staff on the Executive floor looked after us very well, definitely worth paying paying the extra $$.
Nothing
YongwooKorea, Republic of
July 2026Couple
When I checked in your hotel, the front employee said I can only choose option of smoking room. But when I booked through booking.com, I confirmed that I don’t want to use a room of smoking room, and I booked it because…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

City of Dreams, Estrada do Istmo, Cotai, Macau

Guests rate the location 9.2 out of 10 — superb.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM

Check-out by 11:00 AM

Children welcome

No pets

Free parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Only the rooms mentioned below room types can accommodate 1 extra bed upon request: - Grand Suite - Grand Suite with 2 Double Beds A deposit may be required at the property.

What we’d check for you here

How many rooms they will hold at once, for how long, and on what terms.
That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Grand Hyatt Macau

What time is check-in and check-out at Grand Hyatt Macau?

Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Grand Hyatt Macau allow pets?

No — the property states that pets are not allowed.

Is there parking at Grand Hyatt Macau?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Does Grand Hyatt Macau have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Is breakfast included at Grand Hyatt Macau?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Grand Hyatt Macau have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at Grand Hyatt Macau?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Does Grand Hyatt Macau have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Grand Hyatt Macau?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Grand Hyatt Macau?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Grand Hyatt Macau?

City of Dreams, Estrada do Istmo, Cotai, Macau.

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