The Arc Residence

Apartment, 4-starManghilik El, d. 37, AstanaShow on map

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Top rated

Guests rate it highest for service, location and cleanliness.

Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Exceptional locationGuests rate the location 9.8 out of 10, at Manghilik El, d. 37.
Parking on siteAvailable at a charge the property sets.

Luxurious Accommodation Indulge in a comfortable stay at The Arc Residence with modern amenities including air conditioning, flat-screen TV, and fully equipped kitchen. Enjoy stunning city views and relax in the garden area.

Family-Friendly Environment With a children's playground and 24-hour front desk, families can have a stress-free stay. The apartment complex offers convenience with a minimarket on-site for any essentials you may need.

Convenient Location Located just a stone's throw away from Expo 2017 Astana and Bayterek Monument, The Arc Residence is the perfect base for exploring Astana. Plus, with activities like hiking nearby, there's something for everyone to enjoy.

Ready to experience comfort and convenience at The Arc Residence? Book your stay now for an unforgettable trip to Astana!

What this place offers

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Heating
Family rooms
Garden
Hiking
Lift / Elevator

Rooms

9.2

Top rated

Rated 9.2 out of 10 by 198 guests who stayed here.

Cleanliness9.3
Service9.8
Location9.8
Rooms9.3
Amenities8.3
Value9.3
Food & drink8.3

Guests mention

Great serviceComfortable accommodation

MehrojiddinTJ
July 2026Group
Все было великолепно, чисто, уютно и очень аккуратно. Ребята на ресепшене очень вежливые и добрые. Большое спасибо и про
Удобство, комфорт и местонахождение объекта.
AidosKZ
July 2026Couple
Clean and Comfortable.
BAHIYAHSaudi Arabia
July 2026Solo traveller
الموقع رائع والشقة نظيفة وبها تكييف
ПавелRussian Federation
July 2026Solo traveller
Мы проживали с супругой и пятью детьми в апартаментах с тремя спальнями и двумя санузлами. Понравилась чистота, простор 115 м2, закрытая территория с детскими площадками, отсутствие машин во дворе, кондиционеры, удобные…
KonstantinKZ
July 2026Solo traveller
Отличное расположение
АнастасияRussian Federation
July 2026Family
Мы в полнеющем восторге! И сожалеем, что у нас был всего 1 день в Астане! Обязательно вернемся скоро вновь) отдельная благодарность персоналу, ребятам, которые заселили нас в ночи, откликнулись на все наши просьбы. Ну и…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.

Where you’ll be

Manghilik El, d. 37, Astana

Guests rate the location 9.8 out of 10 — exceptional.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM until 12:00 AM

Check-out by 12:00 PM

Children welcome

No pets

Paid parking on site

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about The Arc Residence

What time is check-in and check-out at The Arc Residence?

Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does The Arc Residence allow pets?

No — the property states that pets are not allowed.

Is there parking at The Arc Residence?

Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.

Does The Arc Residence have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does The Arc Residence have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at The Arc Residence?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book The Arc Residence?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is The Arc Residence?

Manghilik El, d. 37, Astana.

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