7.0 · Good406 reviews
Convenient Location Located just a short walk from the Mackay Botanical Gardens, Reef Resort Motel offers easy access to key landmarks such as Mackay Train Station and Mackay Base Hospital.
Comfortable Accommodation Each air-conditioned room is equipped with a flat-screen TV, minibar, and tea/coffee making facilities. Guests can enjoy the convenience of a private bathroom with complimentary toiletries, with some rooms featuring a luxurious spa bath.
Relaxing Amenities Unwind by the outdoor pool or take a short drive to explore Mackay Airport and Mackay Harbour. Whether for business or leisure, Reef Resort Motel Mackay provides a tranquil retreat for all guests.
Book your stay at Reef Resort Motel Mackay today for a memorable experience!
7.0
Rated 7.0 out of 10 by 406 guests who stayed here.
The position
No breakfast offered
Nothing
1. The aircon was not working well it kept going hot
And the time and we check the filters in the aircon and they were very gross full of dust the door in the bathroom to the shower wouldn’t close properly…
Nothing
Room was dirty and smelly it was not clean there was mould and fleas and cockroaches beds were uncomfortable facilities were dirty. Bedding was stained. Appliances were dirty
clean and comfortable
parking was a little tricky
Friendly service!
Not much cutlery but we had a last minute room change so it wasnt a big deal.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
166-170 Nebo Road, Mackay, Australia
Guests rate the location 8.3 out of 10 — very good.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 2:00 PM until 08:00 PM
Check-out by 10:00 AM
Children welcome
No pets
Free parking on site
Non-smoking rooms available
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Please note that there is an extra charge for late check-in of AUD 50 if not prior arrangment is made.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Check-in is from 2:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Yes — internet access is listed among the property's facilities.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
166-170 Nebo Road, Mackay.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.