Aparthotel, 4-star20 River Street, Mackay, AustraliaShow on map
Guests rate it highest for service, location and food.
8.6571ReviewsCentral Location near Bluewater Lagoon Located just a 3-minute walk from the popular Bluewater Lagoon, Lanai Riverside Apartments offers a convenient and central location for guests to enjoy the nearby attractions.
Modern Amenities and Facilities Each apartment at Lanai Riverside Apartments is equipped with a sauna, fitness centre, private balcony, fully equipped kitchen, air conditioning, and free unlimited WiFi, ensuring a comfortable and enjoyable stay for all guests.
Relaxing Outdoor Spaces Guests can unwind and socialize in the outdoor dining area surrounded by tropical gardens, or enjoy a BBQ with loved ones. Free covered parking is also provided on-site for added convenience.
Experience the perfect blend of comfort and convenience at Lanai Riverside Apartments. Book your stay now for a memorable experience!
8.6
Rated 8.6 out of 10 by 571 guests who stayed here.
The reception staff, everything except the bed! It was one of the most uncomfortable bed I have ever laid on for a hotel bed.
The bed! Upgrade your beds!
Love the location and the fitness facilities
Bit pricey
Fantastic staff. Great location. Open airy apartment.
Bit noisy at times
Welcoming staff at reception
Nothing
Location
3 Room badrooms apartment was booked and we just received 1 small milk for 2 days for 4 of us and in the kitchen P/C coffes,sugar and teabag just little amount while we paying alot of money and dont get what we…
All apartments need updating, carpets are filthy and marks all over the walls. Exhaust fan in one bathroom sounds like an air compressor and goes through the whole apartment. Iron burn mark on the carpet, dishes are…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
20 River Street, Mackay, Australia
Guests rate the location 9.4 out of 10 — superb.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 2:00 PM until 06:00 PM
Check-out by 10:00 AM
Children welcome
No pets
Free parking on site
Non-smoking rooms available
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
If you expect to arrive after 19:00, please contact Lanai Riverside Apartments in advance to arrange key collection, using the contact details found on the booking confirmation. Please note that there is a 2.2% charge when you pay with an American Express or Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.
Check-in is from 2:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Yes — internet access is listed among the property's facilities.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
20 River Street, Mackay.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.