Oaks Mackay Rivermarque Hotel
Aparthotel, 4-star55-63 River Street, Mackay, AustraliaShow on map
8.2 · Very good1,524 reviews
- Check-in from 2:00 PMCheck-out by 10:00 AM.
- Fabulous locationGuests rate the location 8.6 out of 10, at 55-63 River Street.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodation with River Views
Swimming Pool and Outdoor Spa Indulge in relaxation with our inviting swimming pool and outdoor spa, perfect for unwinding after a day of exploring Mackay.
Convenient Amenities and Dining Options Enjoy modern furnishings, flat-screen TVs, and complimentary tea and coffee facilities in all rooms. With an on-site restaurant, cafe, and shared BBQ facilities, dining options are plentiful.
Central Location near Attractions Located minutes away from Blue Water Lagoon, Artspace Mackay, and Jubilee Park, our hotel is the ideal starting point for your Mackay adventures.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- Restaurant
- Family rooms
- BBQ facilities
Rooms
8.2
Very good
Rated 8.2 out of 10 by 1,524 guests who stayed here.
- Cleanliness7.6
- Service8.6
- Location8.6
- Rooms8.1
- Amenities8.1
- Value8.1
- Food & drink8.1
Guests mention
Convenient locationFriendly staffClean rooms
KellyAustraliaEarly check in.
Tv was broken, telephone didn't work and was very dusty, in the pictures of room it showed a balcony. Didn't get a balcony. Over prices.
MeredithAustraliaComfortable and the staff were very helpful.
The included breakfast package is really nice and good location.
I did send through a request asking for a room with a bath in it but I didn’t receive a response and I didn’t…
JasonAustraliaNot much
Room was too small
RadheshaAustraliaVery Pleasant
Clean, close to the City Centre, friendly staff and a nice Cafe/ Restaurant.
Gym could have more equipment such as free weights.
LukeAustraliaGood until I found out that the housekeepers there steal things that are left over. Il
The fact that I left my brand new expensive dress shirt in the cupboard and when I rang them the next day after it was cleaned it mysteriously went missing. So the housekeepers are liars and thief’s
RenèeAustraliaGreat location + friendly staff
Rooms were average and there was hair in the shower
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
55-63 River Street, Mackay, Australia
Guests rate the location 8.6 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 10:30 PM
Check-out by 10:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that there is a nonrefundable 1.5% charge when you pay with a credit card. Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation. Cash is not an acceptable form of bond when staying with Oaks Rivermarque and a valid credit card must be presented upon arrival. For further information, please contact the property directly, using the contact details found on the booking confirmation. Please note that guests receive free internet access for 30 minutes per day, per room. Please note that the car-park height clearance is 6.9 feet. When booking more than 4 rooms, different policies and additional supplements may apply. Please note that the restaurant is also open on weekends during this hour. Saturday 7:30am-10:00am (breakfast) and 5:00pm-8:00pm (dinner), Sunday 7:30am-10:00am (breakfast). Please note that there will be a power outage on Thursday, 05 March 2026, from 8:00 AM for approximately 7 hours. We apologize for any inconvenience caused.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This
What we’d check for you here
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Oaks Mackay Rivermarque Hotel
What time is check-in and check-out at Oaks Mackay Rivermarque Hotel?
Check-in is from 2:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Oaks Mackay Rivermarque Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Oaks Mackay Rivermarque Hotel?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Oaks Mackay Rivermarque Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Oaks Mackay Rivermarque Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
How do I book Oaks Mackay Rivermarque Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Oaks Mackay Rivermarque Hotel?
55-63 River Street, Mackay.
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