8.0 · Very good7 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.8 out of 10, at 187 Balqantau St, Astana, 010000.
Welcome to Premier Inn, your ideal retreat in the heart of Astana, where comfort meets convenience!
Indulgent Spa Services Pamper yourself with our onsite massage services, ensuring you unwind and rejuvenate after a day of exploration.
Dining Delight Savor culinary experiences at our restaurant or enjoy a casual snack in our charming café. Cap off your evening with a refreshing drink at our lively bar/lounge.
Comfort and Connectivity Choose from 60 well-appointed rooms, each featuring air conditioning, flat-screen TVs, and complimentary Wi-Fi. With daily housekeeping and convenient amenities like luggage storage and a 24-hour front desk, your stay will be seamless and enjoyable.
What this place offers
- 24-hour front desk
- Luggage storage
- Designated smoking area
- Wheelchair accessible
- Free self parking
- Mosquito nets
- Banquet hall
- Accessible shuttle
- No accessible shuttle
Rooms
8.0
Very good
Rated 8.0 out of 10 by 7 guests who stayed here.
- Cleanliness6.8
- Service8.8
- Location8.8
- Rooms8.3
- Amenities8.3
- Value7.8
- Food & drink7.8
Guests mention
Great staffExcellent locationQuality food
AlibekSo so
AlenaХорошее размещение. Отличный персонал. В отеле есть ретрокафе с прекрасной кухней и официантами! Рекомендую!
SimonDid the job for 2 nights but thats about it. The room was a good size and air con worked well but i could literally hear everything being said and done in the room next door. There isnt much around the hotel although the…
Yuan yuanBasic simple stay, safe, good location walking distance of most things. Power went out for a night, and loud music for two nights.
GalinaVery comfortable place, with polite staff.
HowardNo elevator.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
187 Balqantau St, Astana, 010000, Astana
Guests rate the location 8.8 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until anytime
Check-out by 12:00 PM
No children
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No pets
Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Check-in & Check-out. Contactless check-out is available
General. Cashless transactions are available
Accessibility. No elevators
Covid. Property does not offer onsite COVID-19 testing
General. Professional property host/manager
Check-in & Check-out. Contactless check-in is available
Health & Safety. Property does not require health documentation at check-in
General. Gap period enforced between guest stays - 24 hours
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Premier Inn
What time is check-in and check-out at Premier Inn?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Premier Inn allow pets?
No — the property states that pets are not allowed.
Is there parking at Premier Inn?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Can I book a block of rooms at Premier Inn?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Premier Inn have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Premier Inn?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Premier Inn?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Premier Inn?
187 Balqantau St, Astana, 010000, Astana.
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