NASS Pinar del Lago
Hotel, 3-starAvenida Ordoñez Lasso e Higuerillas, Cuenca, 010111, CuencaShow on map
7.6 · Good49 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM.
- Very good locationGuests rate the location 8.0 out of 10, at Avenida Ordoñez Lasso e Higuerillas, Cuenca, 010111.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Convenient Amenities
Enjoy complimentary wireless internet access and tour/ticket assistance during your stay. Catch a ride to nearby destinations on the area shuttle, and savor a delicious meal at the hotel's coffee shop/cafe.
Featured Amenities
Unwind in one of the 17 guestrooms with minibars and LED televisions. Relax in deep soaking bathtubs and make use of complimentary toiletries. Take advantage of the business center, dry cleaning services, and complimentary airport shuttle.
What this place offers
- Free airport transportation
- Free breakfast
- Safe-deposit box at front desk
- Front desk (limited hours)
- Smoke-free property
- Tours/ticket assistance
- Area shuttle (surcharge)
- Free self parking
- Free continental breakfast
- Banquet hall
Rooms
7.6
Good
Rated 7.6 out of 10 by 49 guests who stayed here.
- Cleanliness5.5
- Service8.0
- Location8.0
- Rooms8.0
- Amenities8.0
- Value7.9
- Food & drink8.0
RUBENHabitación limpia cómoda
ViviPerform the review and care of the bathtub, check the cabinets since they were with moisture in room 209
Edithbuen servicio y atencion
XAVIERAll ok
ElizabethPleasant reception at the front desk. Room had no soap or shampoo products in the shower, and no glasses available. Window blinds were stained, not pretty. Breakfast was mediocre.
IreneDesastre de atención
Un desastre. La primera noche sobrevendieron el hotel y no nos dieron la habitación a pesar de tener la reserva. El dueño jamás dio la cara y la recepcionista totalmente ineficiente y quemeimportista, ni hizo el intento…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Avenida Ordoñez Lasso e Higuerillas, Cuenca, 010111, Cuenca
Guests rate the location 8.0 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 12:00 PM
No children
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Pets allowed on request; charges may apply
No smoking anywhere on the property
The front desk is open daily from 7 AM - midnight. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Pets. Service animals are exempt from fees/restrictions
Pets. Pet max weight (per pet) in lb is 13
Guest type. Essential workers only - NO
Accessibility. No elevators
Pets. Pet max weight (per pet) in kg is 6
Pets. Pets allowed
General. Professional property host/manager
Pets. Maximum number of pets per room 1
General. Gap period enforced between guest stays - 24 hours
Pets. Only dogs are allowed
Pets. Service animals are allowed
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about NASS Pinar del Lago
What time is check-in and check-out at NASS Pinar del Lago?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does NASS Pinar del Lago allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at NASS Pinar del Lago?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at NASS Pinar del Lago?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does NASS Pinar del Lago have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at NASS Pinar del Lago?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does NASS Pinar del Lago have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book NASS Pinar del Lago?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is NASS Pinar del Lago?
Avenida Ordoñez Lasso e Higuerillas, Cuenca, 010111, Cuenca.
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