Guests rate it highest for service, location and amenities.
9.4268ReviewsLuxurious Colonial Boutique Hotel in the Heart of Cuenca
At Mansion Alcazar, immerse yourself in the charm of a colonial boutique hotel in Cuenca. Elegant Accommodations await with queen and king size beds, antique furnishings, and modern amenities like air conditioning and LCD TVs.
Indulge in the Exquisite Dining options - sip on fine wines in the jasmine garden or savor French cuisine at Cocotte restaurant.
Conveniently located near the airport and local attractions, Mansion Alcazar offers both tranquility and accessibility.
9.4
Rated 9.4 out of 10 by 268 guests who stayed here.
La ubicación, el edificio, el jardín, y el personal, son excelentes.
La habitación doble estándar que tuvimos, en la planta baja del edificio principal, es inaceptable que se use como habitación: las ventanas dan a un…
Todo es de primera.
En todo aspecto, está perfecto.
Helpful and accommodating staff. Good location close to the Cathedral of the Immaculate Reception and the other iconic buildings of the historic quarter. The courtyard and the back gardens are enchanting. Breakfast was…
La cercanía con el centro. Y su jardín.
El hotel se vende como cinco estrellas y no lo vale como tal. Toallas viejas. Te dicen que hay sauna y turco y el turco es un cuarto viejo pequeño que ni calienta. El desayuno…
El desayuno estuvo muy variado, incluía comidas típicas de la región super ricas.
la Tv no le funcionaba el boton del volumen y como daba la calle la habitación con una vista muy hermosa pero a veces el ruido d ela…
The grounds were surprising and beautiful, with many places to sit and relax. The staff was very nice and helpful.
For the quality of the hotel, the grout in the bathroom was dirty, and there was mold on the walls by the…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Bolívar 12-55 y Tarqui, Cuenca
Guests rate the location 9.8 out of 10 — exceptional.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
No pets
Paid parking on site
Non-smoking rooms available
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Yes — internet access is listed among the property's facilities.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Bolívar 12-55 y Tarqui, Cuenca.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.