Casa Firenza
Hotel, 3-starSimon Bolivar, entre Luis Cordero y Benigno Malo, Cuenca, 010101, CuencaShow on map
8.0 · Very good6 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at Simon Bolivar, entre Luis Cordero y Benigno Malo, Cuenca, 010101.
Luxurious Stay in the Heart of Cuenca: Treat yourself to a stay at Casa Firenza, a luxury hotel offering individually decorated guestrooms with heated floors and Smart TVs. Stay connected with complimentary Wi-Fi and enjoy satellite programming for entertainment.
Dining and Socializing: Indulge in culinary delights at the hotel's 2 restaurants, coffee shop/cafe, and 2 bars/lounges. Join other guests at the daily complimentary reception for a socializing experience.
Relaxation and Services: Take advantage of onsite massages, complimentary internet access, concierge services, and dry cleaning/laundry services. Additionally, the hotel features a computer station for your convenience.
Immerse yourself in the vibrant surroundings of Calderon Park and Esqueletologia Museum, just steps away. Book your luxurious stay at Casa Firenza in the heart of Cuenca now!
What this place offers
- Carport
- Free WiFi
- 24-hour front desk
- Luggage storage
- Designated smoking area
- Concierge service
- Elevator
- Tours/ticket assistance
- Free wired internet
- Free reception
Rooms
8.0
Very good
Rated 8.0 out of 10 by 6 guests who stayed here.
- Cleanliness8.8
- Service9.3
- Location9.3
- Rooms8.8
- Amenities8.8
- Value8.8
- Food & drink9.3
Guests mention
Great locationGood restaurantGreat service
VladimirGreat location.
Good restaurant, service is great, restaurant is amazing, a bit slow breakfast
FabianThe room where I was very small and smell food the kitchen was below all the rooms
RandyRoom was beautiful and clean
Staff went above and beyond. Very friendly beyond helpful.
PaulHotel muy lindo y nuevo, pero con deficiencias de atención. Personal amable pero sin experiencia. Diseño y decoración espectacular. Super buena ubicación.
Detalles como la puerta de la habitación que no tenía seguro…
LIZARDOEn la mejor ubicación de la ciudad de Cuenca, frente al parque calderón, la suite tiene una vista increible de la catedral y esta renovada todas las hab
volveria siempre
SantiagoMuy recomendado el hotel, por su ubicación, instalaciones y servicio!
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Simon Bolivar, entre Luis Cordero y Benigno Malo, Cuenca, 010101, Cuenca
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 11:30 PM
Check-out by 12:00 PM
No children
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No pets
Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Pets. Service animals not allowed
Noise policy. Noise-free rooms not guaranteed
Guest type. Essential workers only - NO
General. Professional property host/manager
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property. Guests can access their rooms with a mobile device.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Casa Firenza
What time is check-in and check-out at Casa Firenza?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Casa Firenza allow pets?
No — the property states that pets are not allowed.
Does Casa Firenza have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Casa Firenza?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Casa Firenza?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Casa Firenza?
Simon Bolivar, entre Luis Cordero y Benigno Malo, Cuenca, 010101, Cuenca.
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