7.2 · Good1,517 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Pleasant locationGuests rate the location 6.8 out of 10, at Asankayghy Street Imanova.
- Free parkingThe property states parking on site is free for guests.
Convenient Location in Astana Located just 5.7 km from the iconic Bayterek Monument, JELSOMINOHotel offers a comfortable stay with a shared lounge, free private parking, and a restaurant and bar on-site.
Modern Amenities and Services Experience convenience with a concierge service, tour desk, 24-hour front desk, airport transfers, room service, and complimentary WiFi. The rooms feature a flat-screen TV, air conditioning, and a work desk for your comfort.
Nearby Attractions Explore nearby attractions such as Expo 2017 Astana and Kazakhstan Sports Palace, both just a short distance away. With Nursultan Nazarbayev International Airport only 19 km from the hotel, your journey is made easy.
Ready to experience comfort and convenience in Astana? Book your stay at JELSOMINOHotel now!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Business center
Rooms
7.2
Good
Rated 7.2 out of 10 by 1,517 guests who stayed here.
- Cleanliness5.8
- Service8.3
- Location6.8
- Rooms7.3
- Amenities6.8
- Value7.8
- Food & drink7.8
Guests mention
Friendly staffSpacious roomsGood breakfast
EsraFranceBon emplacement/ accueil du personnel. Nous avons apprécié notre sejour !
SchwankeGermanyВсе было хорошо. Уютные номера и вежливый персонал. Хорошо организованный трансфер из аэропорта в отель.
ZhanibekKZУдобно, тихо, быстро все! Парковка! Вкусный завтрак!
shs661122United KingdomWould not stay here again
The good things: friendly staff, spacious room, spacious bathroom, fast and reliable internet.
Dealbreaker & things that could've been better: bathroom shower unusable because of low water pressure. Was told it would be…
PietroItalyLa doccia non funzionava e mi sono dovuto lavare con l’acqua fredda.Internet non funzionava per niente in camera,ma solo nella reception.La finestra della mia camera non si chiudeva bene.La Signora non mi ha mai rimesso…
AlrizaTurkeyМесторасположение классное.
Не понравилось то, что горничные не убирают номер, если останавливаешься больше чем на один день.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Asankayghy Street Imanova, Astana
Guests rate the location 6.8 out of 10 — pleasant.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about JELSOMINOHotel
What time is check-in and check-out at JELSOMINOHotel?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does JELSOMINOHotel allow pets?
No — the property states that pets are not allowed.
Is there parking at JELSOMINOHotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does JELSOMINOHotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does JELSOMINOHotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at JELSOMINOHotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book JELSOMINOHotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is JELSOMINOHotel?
Asankayghy Street Imanova, Astana.
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