Hotel Santo Domingo

Hotel, 2-star4 Poniente 312, Puebla, PUE, 72000, Puebla, MexicoShow on map

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7.6 · Good62 reviews

Check-in from 1:00 PMCheck-out by 12:00 PM.
Exceptional locationGuests rate the location 9.7 out of 10, at 4 Poniente 312, Puebla, PUE, 72000.

Convenient Amenities Enjoy complimentary wireless internet access and tour/ticket assistance during your stay.

Featured Amenities Benefit from luggage storage, microwave, and refrigerator in common areas for your convenience.

Home away from Home Relax in one of the 14 guestrooms, each with private patios and well-equipped bathrooms.

Book now to experience the perfect blend of comfort and convenience at Hotel Santo Domingo, strategically located in the heart of Puebla.

What this place offers

Front desk (limited hours)
Tours/ticket assistance
Shared microwave
Shared refrigerator
Water dispenser
Free WiFi
Luggage storage
Wheelchair accessible
Outdoor furniture

Rooms

7.6

Good

Rated 7.6 out of 10 by 62 guests who stayed here.

Cleanliness3.2
Service8.7
Location9.7
Rooms8.1
Amenities7.2
Value8.1
Food & drink8.7

Guests mention

Centrally locatedSpacious roomsQuiet environment

Kevin Eduardo
September 2025
Fue una muy mala experiencia. El lugar es sucio, tanto que tuve que matar 4 cucarachas y de tamaño pequeño-mediano. No había personal en la noche con quien reportar los inconvenientes como que no había papel de baño, la…
Sandrina
September 2025
La habitación estaba llena de cucarachas, mucha luz que nos despertaba muy temprano.
El lugar es bastante cerca de todo en el centro pero por la noche hay prostitución al rededor del hostal.
Teníamos siempre que abrir y…
Isa
September 2025
Espacioso, excelente atención, servicios completos, en mi caso no servian las pilas del control y no me las quisieron cambiar ☹️ de ahí en fuera todo bien
mayraret
August 2025
estan amplias las instalaciones, lo malo es que no hay elevador, no hacen servicio de limpieza en el cuarto, nos quedamos 2 dias y no se realizó aseo ni fueron por la basura del baño.
Soojin
August 2025
Furchtbar. Die Angestellte war unkomunikativ und das Benehmen ist beleidigend und sehr unangenehm. Es gab Kakerlaken im Zimmer, und die Unterkunft hat den Koffer in der Küche gelassen nicht hygienisch. Und Check-In ist…
JOSE
August 2025
Cama aceptable y comoda

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

4 Poniente 312, Puebla, PUE, 72000, Puebla, Mexico

Guests rate the location 9.7 out of 10 — exceptional.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 1:00 PM until 08:30 PM

Check-out by 12:00 PM

No children

No pets

The front desk is open daily from 9:00 AM - 8:30 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours.

Pets. Pets not allowed

General. Events/parties allowed

Children and extra beds. No rollaway/extra beds available

Pets. Service animals not allowed

Food & Beverage. No alcohol served onsite

Accessibility. No elevators

Food & Beverage. No alcohol allowed onsite

General. Professional property host/manager

Children and extra beds. No cribs (infant beds) available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property. Alcohol is not served or permitted at this property. A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Hotel Santo Domingo

What time is check-in and check-out at Hotel Santo Domingo?

Check-in is from 1:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Hotel Santo Domingo allow pets?

No — the property states that pets are not allowed.

Does Hotel Santo Domingo have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Hotel Santo Domingo have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

How do I book Hotel Santo Domingo?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Hotel Santo Domingo?

4 Poniente 312, Puebla, PUE, 72000, Puebla.

Other places we book in Puebla

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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