Hotel 5 de Mayo
Hotel, 4-star404 Boulevard Heroes del 5 de Mayo Col. Xanenetla, Puebla, MexicoShow on map
Top rated
Guests rate it highest for food, service and rooms.
9.12,621Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.8 out of 10, at 404 Boulevard Heroes del 5 de Mayo Col. Xanenetla.
- Free parkingThe property states parking on site is free for guests.
Luxurious Spa Experience
Indulge in a spa retreat at Hotel 5 de Mayo, featuring an indoor pool and a state-of-the-art fitness centre for the ultimate relaxation and rejuvenation.
City Views and Culinary Delights
Unwind on the terrace while soaking in stunning city views, then treat your taste buds at the on-site restaurant or bar for a delightful dining experience.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
Rooms
9.1
Top rated
Rated 9.1 out of 10 by 2,621 guests who stayed here.
- Cleanliness8.8
- Service9.3
- Location8.8
- Rooms9.3
- Amenities8.8
- Value9.2
- Food & drink9.3
Guests mention
CleanlinessGood serviceSpacious roomsExcellent food
Martínez LópezMexicoExcelente
Carolina HdezMexicoLa tranquilidad y el personal.
KDMexicoExcelente lugar, se encuentra sobre una avenida muy transitada, por lo que hay ruido de carros, pero en lo personal, pude trabajar y descansar muy bien :D
La limpieza de mi cuarto a mi ingreso, no estaba del todo limpia,…
ZarehMexicoExcelente hotel en Puebla
Tamaño de habitación, baño, servicio, todo
LisaUnited StatesHuge room in modern hotel
Huge room. Quiet, despite being on a major street. Safe parking for our car. Good food in restaurant. I liked that they had a water jug in the entryway that you could use to fill up your water bottle.
A bit of a walk to…
ClaudiCruzMexicoBuena ubicación, personal amable pero falta mucho mantenimiento
La ubicación es buena, se encuentra cerca del centro, las habitaciones son amplias, el personal muy amable, los desayunos estan bien.
La iluminación en la noche es bastante deficiente porque solo tienen luces cálidas,…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
404 Boulevard Heroes del 5 de Mayo Col. Xanenetla, Puebla, Mexico
Guests rate the location 8.8 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 05:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel 5 de Mayo
What time is check-in and check-out at Hotel 5 de Mayo?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel 5 de Mayo allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel 5 de Mayo?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Hotel 5 de Mayo?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel 5 de Mayo have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel 5 de Mayo?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel 5 de Mayo have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel 5 de Mayo?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel 5 de Mayo?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel 5 de Mayo?
404 Boulevard Heroes del 5 de Mayo Col. Xanenetla, Puebla.
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