Four Points by Sheraton Puebla
Hotel, 4-starBoulevard Hermanos Serdán No. 102, Puebla, MexicoShow on map
Top rated
Guests rate it highest for location, service and value.
9.3537Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.6 out of 10, at Boulevard Hermanos Serdán No. 102.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation Four Points by Sheraton Puebla offers air-conditioned rooms with modern amenities such as a coffee machine, safety deposit box, and flat-screen TV. Relax in comfort and style during your stay in Puebla.
Fantastic Facilities Enjoy a range of facilities including free bikes, an outdoor swimming pool, and a fitness centre. Indulge in delicious meals at the on-site restaurant, unwind with a drink at the bar, and stay connected with free WiFi throughout the property.
Convenient Location Situated just 8 km from Acropolis Puebla, our hotel is the perfect base for exploring the city. With a 24-hour front desk, room service, and proximity to popular attractions like Biblioteca Palafoxiana, make Four Points by Sheraton Puebla your top choice for accommodation in Puebla.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
9.3
Top rated
Rated 9.3 out of 10 by 537 guests who stayed here.
- Cleanliness9.1
- Service9.6
- Location9.6
- Rooms9.1
- Amenities8.6
- Value9.6
- Food & drink9.1
Guests mention
Clean and friendly staffComfortable bedsIdeal locationGood value for money
AbrahamMexicoLa privacidad de las habitaciones
Todo estagenia
patrickFranceTrès bon séjour,on reviendra !
Les chambres avec la vue
La piscine très petite dés qu’il y’a du monde
Reyes GonzagaMexicoDescansamos muy a gusto
Lo que más me gustó es que la habitación que nos tocó tenía vista a los volcanes.
El desayuno es un poco caro
UndaMexicocada que viajo a puebla es nuestro hotel para llegar siempre , nos gusta mucho el ambiente que manejan , la loimpieza y sus instalaciones
FernandoMexicoVolveré!
JorgeColombiaBuen lugar si se requiere ubicación cerca del aeropuerto
El hotel está muy cerca del aeropuerto, así que su ubicación es util si quieres estar en este sector por viaje. Algo de ruido por los aviones, pero fue manejable. La atención del desayuno y el desayuno estuvo bueno…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Boulevard Hermanos Serdán No. 102, Puebla, Mexico
Guests rate the location 9.6 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Show more
A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Four Points by Sheraton Puebla
What time is check-in and check-out at Four Points by Sheraton Puebla?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Four Points by Sheraton Puebla allow pets?
No — the property states that pets are not allowed.
Is there parking at Four Points by Sheraton Puebla?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Four Points by Sheraton Puebla have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Four Points by Sheraton Puebla?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Four Points by Sheraton Puebla have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Four Points by Sheraton Puebla?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Four Points by Sheraton Puebla have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Four Points by Sheraton Puebla?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Four Points by Sheraton Puebla?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Four Points by Sheraton Puebla?
Boulevard Hermanos Serdán No. 102, Puebla.
Other places we book in Puebla
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
Gran Hotel de Puebla by HNF10.0 · 238 reviews
Holiday Inn Express Puebla by IHG9.4 · 1381 reviews
Hotel Boutique Casareyna9.4 · 1144 reviews
Luma B&B Boutique10.0 · 101 reviews
Cartesiano Boutique & Wellness Hotel9.4 · 887 reviewsStaybridge Suites Puebla by IHGMilo Collection HotelThe DearFiesta Inn Parque PueblaHoliday Inn Puebla Finsa by IHGBanyan Tree PueblaHotel Boutique Casona de la China Poblana - Adults OnlyHotel Boutique Posada XVIICasona de los Sapos Hotel BoutiqueJF Grand PueblaFiesta Inn Express Puebla ExplanadaHotel Marqués del ÁngelHampton Inn & Suites By Hilton PueblaHotel 5 de MayoHoliday Inn Puebla La Noria by IHGRadisson Puebla AngelopolisGrand Fiesta Americana Puebla AngelópolisPresidente InterContinental Puebla by IHGOne Puebla Angelopolis PerifericoHotel Casa MonarcaFiesta Inn Puebla Las AnimasHotel IsabelCasa Azulai Puebla Hotel Boutiquevoco Royalty Puebla Downtown by IHGHotel Nube, Puebla Centro