Banyan Tree Puebla
Hotel, 5-star10 Norte #1402, Col. Barrio del Alto,, Puebla, MexicoShow on map
Top rated
Guests rate it highest for service, value and location.
9.4271Reviews- Check-in from 1:00 PMCheck-out by 8:30 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.5 out of 10, at 10 Norte #1402, Col. Barrio del Alto,.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodations Banyan Tree Puebla offers air-conditioned rooms with modern amenities, ensuring a comfortable stay for every guest. From flat-screen TVs to private bathrooms with free toiletries, each room is designed for relaxation and convenience.
Relaxation and Recreation Guests can unwind by the outdoor swimming pool or stay active at the fitness centre. The garden, terrace, and on-site restaurant provide serene spaces to enjoy leisurely moments during your stay.
Convenient Location and Services Located in the heart of Puebla, Banyan Tree Puebla is close to popular attractions such as Puebla Convention Centre and Biblioteca Palafoxiana. With free WiFi, private parking, and multilingual staff at the 24-hour front desk, guests can expect top-notch service throughout their visit.
Book your stay at Banyan Tree Puebla for a memorable and luxurious experience in Puebla.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
9.4
Top rated
Rated 9.4 out of 10 by 271 guests who stayed here.
- Cleanliness8.6
- Service10.0
- Location9.5
- Rooms8.6
- Amenities9.5
- Value9.5
- Food & drink9.5
Guests mention
Comfortable roomsAttentive staffGreat locationDelicious food
EstebanMexicoBien pero distante de la excelencia
La atención del personal, El arreglo de las habitaciones, aunque pienso que a mí habitación le faltaba un tocador
Estoy acostumbrado a la calidad sobre todo de los amenities (shampoo, crema, etc) y los que tenía eran…
juanvD6323VEstay in Puebla, eat at Saffron
excellent Thai food in Puebla, amazing city views and house vibes at the rooftop bar, thanks to Giovanni, Christian, Oscar, and Jennifer for an unforgettable experience
Climber310376Wonderful experience
Giovanni was professional, helpful, attentive. He had a lovely personality. We enjoyed ourselves very much
Raymond
ryanisradPACIFICA, CALIFORNIAThai and Chile en Nogada on the rooftop
We stayed here because it was close to the zocalo and the rooms are quite comfortable. We ate at the Thai restaurant, and Giovanni took great care of us. I actually ordered Chile en Nogada and it was amazing. Would…
MiracostaHONOLULU, OAHU, HAWAIIA Hidden Banyan Tree, must stay!
Stayed 2nights before Mexico City business trip. It was better than what we expected!
Location:
About 2.5-3hrs from Mexico City Airport, we hired a car with a driver through the hotel. It was easy, but getting out from…
coreyhobbsATLANTA, GEORGIANice stay in Puebla
Banyan is very very very nice hotel situated on a very quiet corner in a nicer part of Puebla. The service is top notch and the food and restaurant staff were really really good to us. The beds were comfortable, the…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
10 Norte #1402, Col. Barrio del Alto,, Puebla, Mexico
Guests rate the location 9.5 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 1:00 PM
Check-out by 8:30 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Si su tarifa o promoción incluye desayuno, tenga en cuenta que el desayuno es americano.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Banyan Tree Puebla
What time is check-in and check-out at Banyan Tree Puebla?
Check-in is from 1:00 PM. Check-out is by 8:30 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Banyan Tree Puebla allow pets?
No — the property states that pets are not allowed.
Is there parking at Banyan Tree Puebla?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Banyan Tree Puebla have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Banyan Tree Puebla?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Banyan Tree Puebla have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Banyan Tree Puebla?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Banyan Tree Puebla have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Banyan Tree Puebla?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 1:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Banyan Tree Puebla?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Banyan Tree Puebla?
10 Norte #1402, Col. Barrio del Alto,, Puebla.
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