Very good
Guests rate it highest for location, service and food.
8.42,084Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.7 out of 10, at Pilatusstrasse 1.
- Parking on siteAvailable at a charge the property sets.
Prime Location and Convenience Located right next to the Lucerne Train Station, the Chapel Bridge, and the KKL Convention Centre, Hotel Monopol offers unparalleled convenience for travelers. With free WiFi and a complimentary Lucerne City-Mobility ticket upon check-in, exploring the town is a breeze.
Luxurious Rooms and Stunning Views The spacious, non-smoking rooms at Hotel Monopol are well-equipped with modern amenities including a small fridge, a safe, and a TV with 74 satellite channels. Additionally, the Suite Lounge & Bar on the 7th floor provides a cozy spot to enjoy a drink while soaking in breathtaking views of the city, lake, and mountains.
Dining and Nearby Attractions Surrounded by numerous dining options, guests at Monopol Luzern Hotel can indulge in a variety of culinary experiences. Additionally, with parking spaces available for a surcharge and easy access to restaurants, the hotel ensures a seamless stay for all guests.
Book your stay at Hotel Monopol for a perfect blend of luxury, convenience, and comfort.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Family rooms
Rooms
8.4
Very good
Rated 8.4 out of 10 by 2,084 guests who stayed here.
- Cleanliness7.7
- Service9.2
- Location9.7
- Rooms7.2
- Amenities8.2
- Value7.2
- Food & drink8.7
Guests mention
LocationServiceBreakfast
MichaelGermanyIch kann das Hotel nach zweimaligem Besuch nicht weiterempfehlen
Genau das ist die Achillesferse des Hotels. Heute 8.30 keine Wurstwaren mehr am Buffet es dauerte 10 Min. Frisches Obst, überhaupt Obst trotz Reklamation nicht vorhanden.
Rezeption: kaufe am Freitag 2 Fahrscheine für…
MichèleFrance* Disparité entre les photos du site et la réalité : non conforme à un 4 * avec une suite junior donnant sur une cour et sur les toits et très sombre.
* entrée de l'hôtel à tous vents et aucune sécurité
* petit…
PeterUnited Statesloved the location and rooftop
Suite Rooftop bar; location
room decor was tired.
MOHAMEDAustraliaExcellent location
MasayukiJapan駅が近い。エアコン完備。
PetraCzech RepublicRodina s malými dětmi
Hotel má vynikající lokalitu.
Vybavení je již zastaralé.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Pilatusstrasse 1, Luzern
Guests rate the location 9.7 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Monopol Luzern
What time is check-in and check-out at Hotel Monopol Luzern?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Monopol Luzern allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Monopol Luzern?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at Hotel Monopol Luzern?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Monopol Luzern have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Monopol Luzern?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Monopol Luzern have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Monopol Luzern?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Monopol Luzern?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Monopol Luzern?
Pilatusstrasse 1, Luzern.
Other places we book in Luzern
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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