Fabulous
Guests rate it highest for location, service and food.
8.6313Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.4 out of 10, at Pilatusstrasse 15.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodation The Renaissance Lucerne Hotel offers modern 5-star luxury within a historic city palace. The tastefully furnished, non-smoking rooms boast ornamental ceiling decorations, warm-toned interiors, and top-notch amenities including air conditioning, soundproofed windows, USB wall plugs, and a mini-fridge.
Culinary Delights Indulge in a gastronomic experience at Pacifico Restaurant, where South American-inspired cuisine delights with dishes like Fajitas, home-smoked Spare Ribs, and premium steaks. Wash it down with classic drinks or unique cocktail creations at Boca Grande Bar & Lounge.
Relaxation and Convenience Unwind in the hotel's lounge equipped with a spacious seating area, coffee machine, PC, library, and vending machine. With free WiFi throughout the property and a 24-hour reception, Renaissance Lucerne Hotel ensures a comfortable and convenient stay.
Book your stay at Renaissance Lucerne Hotel for a luxurious and unforgettable experience.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
Rooms
8.6
Fabulous
Rated 8.6 out of 10 by 313 guests who stayed here.
- Cleanliness8.2
- Service9.2
- Location9.4
- Rooms7.9
- Amenities8.4
- Value7.9
- Food & drink8.6
Guests mention
Great locationFriendly staffClean rooms
CurtUnited StatesWe will be back
Staff was great. Location was fantastic. Room exceeded our expectation
810alexanderdNORTH LAS VEGAS, NEVADAGreat location in the city with quiet rooms!
This hotel was positioned in a great spot in the city and the hotel recognized Marriott Titanium Status by providing an upgrade to a Junior Suite. The airconditioning worked well in the room on a very hot day in early…
MichelleAustraliaIf you’re young, great place to stay or ask not to be on the floor above the restaurant
Location was great and hotel facilities were good, breakfast was nice.
The restaurant turns into a nightclub on both nights of our stay, Fri & Sat night & our room was directly above the restaurant so no sleep until…
pllm2026very poor experience with this property that simply has a rude front desk staff.
We are a couple in their late 70's with multiple surgeries struggling to walk, were give a very small room on the 6th floor corner away from the elevator with practically no view. Upon asking them to switch us to a lower…
KailuaGalHONOLULU, OAHU, HAWAIIUnderwhelming & Disappointing
We recently completed a 3-night stay at the Renaissance Lucerne. On the positive side, the location is excellent, and our 4th-floor room was quiet. Thanks to previous reviews warning about noise from the main-level bar…
HumaPakistanall good
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Pilatusstrasse 15, Luzern
Guests rate the location 9.4 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that guests booking a rate where prepayment is needed will receive a link after booking to pay the prepayment. Please note that Single Currency Credit Cards (UnionPay logo only) cannot be accepted for reservations.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Renaissance Lucerne Hotel
What time is check-in and check-out at Renaissance Lucerne Hotel?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Renaissance Lucerne Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Renaissance Lucerne Hotel?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at Renaissance Lucerne Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Renaissance Lucerne Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Renaissance Lucerne Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Renaissance Lucerne Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Renaissance Lucerne Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Renaissance Lucerne Hotel?
Pilatusstrasse 15, Luzern.
Other places we book in Luzern
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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