Top rated
Guests rate it highest for service, location and amenities.
9.01,764Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.8 out of 10, at Bundesplatz 18.
- Parking on siteAvailable at a charge the property sets.
Luxurious Boutique Accommodation The 4-star Cascada Boutique Hotel in Lucerne's vibrant Neustadt district offers uniquely designed rooms inspired by Swiss waterfalls. Enjoy modern amenities, high-quality bedding, and a complimentary minibar.
Culinary Delights Indulge in a rich breakfast buffet and Spanish delicacies at the on-site Bolero restaurant. Unwind with select wines or gins at the hotel bar for a delightful dining experience.
Complimentary Transport and Activities Explore Lucerne effortlessly with free public transport access and complimentary bicycles or kickboards for a fun-filled stay.
Book now for a memorable and luxurious experience at Cascada Boutique Hotel!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
Rooms
9.0
Top rated
Rated 9.0 out of 10 by 1,764 guests who stayed here.
- Cleanliness8.3
- Service9.8
- Location9.8
- Rooms8.3
- Amenities9.3
- Value8.3
- Food & drink9.3
Guests mention
Great locationFriendly staffComfortable roomsExcellent breakfast
VannaItalyColazione varia ed abbondante. Ottima posizione
AnnIEI had a pleasant stay and would come again and do recommend this boutique hotel.
I only ate breakfast and it was good but not amazing considering the price.
The service was excellent. Amelia was extremely efficient and helpful. I noticed her multitasking and anticipating guests' needs before they…
M6544ZYstephanietCOLORADO SPRINGS, EL PASO COUNTY, COLORADOGreat staff and accomodations
We had a great evening and stay with Cascada! Elena was helpful from our check-in, to making us dinner reservations too! She was a pleasure to work with.
jfly2SAN DIEGO, CALIFORNIAClean, but dangerous and not 4 Stars.
Let’s start with the good stuff. The room was very clean, the staff were nice, and the breakfast was good. But as some people mention, this would in US be a 2 star hotel. No place to put away your cloth other than…
Freedom59708879914Honeymoon stay
Great clean place
Wonderful polite people.
All transaction was easy
MohanUnited KingdomLocation, cleanliness, luxury.
Nothing
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Bundesplatz 18, Luzern
Guests rate the location 9.8 out of 10 — exceptional.
Nearby
- Luzern Bahnhof (Lucerne Railway Station)100 m
Top attractions
- KKL Luzern (Culture and Convention Centre)150 m
- Altstadt (Old Town)250 m
- Kapellbrücke (Chapel Bridge)350 m
- Löwendenkmal (Lion Monument)600 m
- Museggmauer (Musegg Wall) and towers900 m
- Verkehrshaus der Schweiz (Swiss Museum of Transport)2.5 km
Nature
- Vierwaldstättersee (Lake Lucerne) — lakefront200 m
- Pilatus (Mount Pilatus)7.0 km
Airports
- Zurich Airport (Flughafen Zürich)52.0 km
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please inform the hotel if you are traveling with children and include their age. Please note that the name on the credit card used for payment has to be the same as the guest name.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Cascada Boutique Hotel
What time is check-in and check-out at Cascada Boutique Hotel?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Cascada Boutique Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Cascada Boutique Hotel?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at Cascada Boutique Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Cascada Boutique Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Cascada Boutique Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Cascada Boutique Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Cascada Boutique Hotel?
Bundesplatz 18, Luzern.
Other places we book in Luzern
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