Top rated
Guests rate it highest for location, service and food.
9.2574Reviews- Check-in from 4:00 PMCheck-out by 11:00 AM.
- Exceptional locationGuests rate the location 10.0 out of 10, at Schlossweg 1, Kriens.
- Parking on siteAvailable at a charge the property sets.
Historic Charm at 2132 Metres Above Sea Level Located in the picturesque Kriens district in Luzern, the historic Hotel Pilatus-Kulm offers a unique experience at 2132 metres above sea level. Built in 1890 and renovated in 2010, this charming hotel provides a blend of history and modern comfort.
Comfortable Accommodation with Stunning Views Each room at Hotel Pilatus-Kulm is equipped with a TV, and some rooms feature a cozy seating area. The private bathrooms are stocked with complimentary toiletries and a hairdryer. Guests can unwind in comfort while enjoying breathtaking views of the surrounding mountains.
Culinary Delights and Souvenir Shopping Indulge in seasonal and regional specialties at the elegant restaurant Pilatus-Kulm or explore the gift shop for unique souvenirs. Whether it's a delicious meal or a thoughtful gift, this hotel offers a delightful experience for all guests.
Experience a historic stay at Hotel Pilatus-Kulm and elevate your mountain getaway.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Restaurant
- Business center
- Heating
- Terrace
- Family rooms
- Pets allowed
Rooms
9.2
Top rated
Rated 9.2 out of 10 by 574 guests who stayed here.
- Cleanliness8.6
- Service9.8
- Location10.0
- Rooms9.1
- Amenities8.5
- Value8.6
- Food & drink9.5
Guests mention
Beautiful viewsFriendly staffExcellent food
Hans-RudolfCHAussergewöhnliches Hotel an aussergewöhnlicher Lage
Anreise (Schiff,Zahnradbahn), Lage und Aussicht, Dinner im historischen Queen-Victoria-Saal
MonikaCHMega freundliches Personal und sehr feines Essen
Nichts
DominiqueFranceBelles prestations dans un lieu magique
Situation exceptionnelle tout en haut du Pilatus, avec une vue grandiose sur les lacs et les montagnes alentour. Chambres modernes et spacieuses, dîner dans une grande et belle salle avec plusieurs plats et service de…
BiaoUnited StatesFantastic view and hikes. Dinner was awesome.
zuzanaFranceSpecial place to see best sunset and sunrise
Fantastic location, amazing views, excellent food, breathtaking sunset and sunrise
N/A
SimoneGermanyEinzigartig
Einziger Ort, Sauber, sehr nettes Personal, sehr gelunge Menueauswahl am Abend , sehr gutes Frühstück
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Schlossweg 1, Kriens, Luzern
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM until 05:30 PM
Check-out by 11:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that the hotel can only be reached by aerial cableways from Kriens. The last ride is at 17:00 in summer and at 16:00 in winter. Please check the schedule in advance. In summer, the hotel can also be reached by cogwheel train from Alpnachstad. Please check the schedule in advance. The aerial cableways may be temporarily inoperable in case of strong winds. The tickets for ascent and descent can be purchased at a discounted rate if you show your booking confirmation. The à-la-carte restaurant is only open during the day. Baby cots are only available upon request. Please be aware that when booking more than 5 rooms or more than 5 people, different cancellation and prepayment policies may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Pilatus-Kulm
What time is check-in and check-out at Hotel Pilatus-Kulm?
Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Pilatus-Kulm allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Pilatus-Kulm?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Hotel Pilatus-Kulm have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Pilatus-Kulm?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Pilatus-Kulm have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Hotel Pilatus-Kulm?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Pilatus-Kulm?
Schlossweg 1, Kriens, Luzern.
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