Hotel Gilfer
Hotel, 3-starAv 2 Oriente #11, Colonia Centro, Entre 5 de mayo y 2 Norte, Puebla, PUE, 72000, Puebla, MexicoShow on map
8.2 · Very good120 reviews
- Check-in from 2:00 PMCheck-out by 1:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.9 out of 10, at Av 2 Oriente #11, Colonia Centro, Entre 5 de mayo y 2 Norte, Puebla, PUE, 72000.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Centrally Located with Impressive Amenities Make the most of complimentary wireless internet, concierge services, and a sophisticated ballroom during your stay at Hotel Gilfer. Culinary Delights and Elegant Lounge Dine at El Pasaje for exquisite international cuisine, unwind with room service, and savor drinks at the bar/lounge. Convenience and Comfort With plasma TVs, free Wi-Fi, and elegant bathrooms in each of the 92 rooms, along with a business center and two meeting rooms, your comfort and productivity are ensured. Book now to experience the perfect blend of luxury and convenience at Hotel Gilfer!
What this place offers
- Elevator
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Smoke-free property
- Tours/ticket assistance
- Ballroom
- Banquet hall
- Free WiFi
- 24-hour front desk
- Concierge service
Rooms
8.2
Very good
Rated 8.2 out of 10 by 120 guests who stayed here.
- Cleanliness8.0
- Service8.4
- Location8.9
- Rooms7.5
- Amenities8.0
- Value8.4
- Food & drink8.4
Guests mention
LimpioTranquiloBuena ubicaciónPersonal amableBuena comida
AmiraUn lugar muy recomendable para regresar muchas veces, excelente atención y servicio
Maye Yamira del CarmenMe gustó mucho, todo el personal muy amable.
Solo q se escuchan los ruidos d los alrededores, pero nada que no sea tolerable
EduardoEs Limpia, acogedora. Me gusta, está bien ubicada y es accesible.
IsaiasIdeal para descanso
Juan ManuelEstancia de recreo
La estancia fue bastante agradable, la limpieza es buena, el servicio de restaurante fue eficiente, rápido y los platillos ricos .
YessicaEs la segunda vez que me hospedo aqui, me encanta la ubicacion, muy tranquilo, personal amable, excelentes habitaciones y limpieza 10 de 10
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Av 2 Oriente #11, Colonia Centro, Entre 5 de mayo y 2 Norte, Puebla, PUE, 72000, Puebla, Mexico
Guests rate the location 8.9 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 1:00 PM
No children
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No pets
No smoking anywhere on the property
Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
General. Individually-wrapped food options are available for dinner
Sustainability Certifications. Property confirms they are implementing guest safety measures
General. Individually-wrapped food options are available for breakfast
General. Individually-wrapped food options are available for lunch
Children and extra beds. No rollaway/extra beds available
Pets. Service animals not allowed
General. Guests are provided with free hand sanitizer
General. Masks are available to guests
General. Individually-wrapped food options are available
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Staff wears personal protective equipment
General. Property is cleaned with disinfectant
General. Social distancing measures are in place
General. Professional property host/manager
General. Protective clothing is available to guests
Children and extra beds. No cribs (infant beds) available
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Commonly-touched surfaces are cleaned with disinfectant
General. Shield between guests and staff in main contact areas
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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No pets and no service animals are allowed at this property. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Gilfer
What time is check-in and check-out at Hotel Gilfer?
Check-in is from 2:00 PM. Check-out is by 1:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Gilfer allow pets?
No — the property states that pets are not allowed.
Is breakfast included at Hotel Gilfer?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Gilfer have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Gilfer?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Gilfer have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Gilfer?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Gilfer?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Gilfer?
Av 2 Oriente #11, Colonia Centro, Entre 5 de mayo y 2 Norte, Puebla, PUE, 72000, Puebla.
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