7.2 · Good138 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM.
- Very good locationGuests rate the location 8.0 out of 10, at Korgalzhyn Highway, 2A.
- Free parkingThe property states parking on site is free for guests.
Luxurious Amenities
Featuring an indoor swimming pool, spa, bowling alley, and a restaurant, Hotel Duman offers a luxurious stay in the heart of Astana. Guests can enjoy the convenience of free private parking and indulge in the hotel's top-notch facilities.
Elegant Rooms and Suites
The spacious, air-conditioned rooms and suites at Hotel Duman provide stunning city views and are equipped with modern amenities including a flat-screen TV, en suite bathroom, and free toiletries. Suites even boast a separate living room for added comfort.
What this place offers
- ATM/banking
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Access to nearby indoor pool
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Free pool cabanas
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
Rooms
7.2
Good
Rated 7.2 out of 10 by 138 guests who stayed here.
- Cleanliness5.0
- Service7.5
- Location8.0
- Rooms7.5
- Amenities8.0
- Value7.0
- Food & drink5.0
Guests mention
Nicely designed and built hotelStaff is very friendly and helpfulGreat value for money
AlexeyRussian FederationDecent hotel, great value for money
Nicely designed and built hotel. Staff is very friendly and helpful
My room was not cleaned a single time during my 2 night stay
TemirlanKZPoor
CeyhunAzerbaijanPleasant
CeyhunAzerbaijanPleasant
Room was so dirty carpet was dirty and old
MarkThe noise was outrageous. Both nights there was very loud music coming from the banquet hall until after midnight. You could not sleep
RuslanNice
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2025.
Where you’ll be
Korgalzhyn Highway, 2A, Astana
Guests rate the location 8.0 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Parking. Free public parking is possible on site (reservation is not needed).
Internet. WiFi is available in all areas and is free of charge.
Pets. Pets are not allowed.
Children and extra bed policy. Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children up to and including 3 years old stay for free when using an existing bed. Children from 3 years old to 12 years old stay for KZT 9,000 per person per night when using an available extra bed. Adults stay for KZT 13,000 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Duman
What time is check-in and check-out at Hotel Duman?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Duman allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Duman?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Duman have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hotel Duman have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hotel Duman have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Hotel Duman?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Duman?
Korgalzhyn Highway, 2A, Astana.
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