7.9 · Good2,137 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.4 out of 10, at Pilatusstrasse 29.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodations
The Hotel Astoria in Lucerne offers superior rooms designed by Herzog & de Meuron, ensuring a blend of comfort and modern technology for a truly lavish stay.
Culinary Delights
Indulge in a variety of dining options at the hotel, from the exquisite La Cucina Italian restaurant to the award-winning Thai Garden with 14 GaultMillau points, and the trendy Mekong restaurant and bar for a diverse culinary experience.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Heating
- Terrace
Rooms
7.9
Good
Rated 7.9 out of 10 by 2,137 guests who stayed here.
- Cleanliness7.4
- Service8.4
- Location8.4
- Rooms6.9
- Amenities7.9
- Value7.9
- Food & drink8.4
Guests mention
Centrally locatedFriendly staffGreat breakfastSpacious rooms
WeiningUnited StatesGreat place!
Good location, good space, clean bathroom
Wish the bathroom has doors, even you are family you don’t want to hear everything going on in there. 😂
SurajKWPerfect location, Easy and safe parking, comfortable stay
JanaCHEin Standard Hotel
Die Lage
Preis-Leistung nicht gerechtfertigt. Bett leider gar nicht bequem. Das Doppelbett bestand aus zwei Einzel betten, die nachts in der Mitte auseinander gerutscht sind. Sehr unangenehm
MarselaUnited StatesYes
LÜTFİ TALETTurkeyÇok temizdi..
Labirent gibi bir yapısı var
SonyaAustraliaGreat loaction,
Sadly on arrival we overhead some reception staff mocking other guest asking extra linen, also head by another couple whom also believed this was inappropriate.
One male receptionist absolutely rude and…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Pilatusstrasse 29, Luzern
Guests rate the location 8.4 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that guests booking a rate where prepayment is needed will receive a link after booking to pay the prepayment. Please note that Single Currency Credit Cards (UnionPay logo only) cannot be accepted for reservations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Astoria
What time is check-in and check-out at Hotel Astoria?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Astoria allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Astoria?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at Hotel Astoria?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Astoria have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Astoria?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Astoria have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Astoria?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Astoria?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Astoria?
Pilatusstrasse 29, Luzern.
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