El Encanto

Hotel, 4-star5 poniente No. 105 Local B, Col. Centro, Puebla, MexicoShow on map

You won’t be charged yet

6.0 · Pleasant64 reviews

Check-in from 3:00 PMCheck-out by 12:00 PM.
Good locationGuests rate the location 7.8 out of 10, at 5 poniente No. 105 Local B, Col. Centro.

Central Location and Convenience El Encanto is centrally located in Puebla, offering air-conditioned rooms with free WiFi and private parking. Enjoy the convenience of room service and a 24-hour front desk, along with a restaurant, terrace, and bar on-site.

Comfortable Accommodations Each room at El Encanto features a wardrobe, flat-screen TV, private bathroom, and cozy bed with quality linens. Some rooms also include a safety deposit box, balcony, and city views. Guests can relax with amenities like towels and a minibar.

Nearby Attractions Explore popular attractions such as Biblioteca Palafoxiana, Puebla Convention Centre, and Amparo Museum, all within easy reach of El Encanto. Hermanos Serdán International Airport is just 23 km away.

To experience the charm and comfort of El Encanto, book your stay now!

What this place offers

Television in common areas
Front desk (limited hours)
Free wired internet
Snack bar/deli
Self parking (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Garage

Rooms

6.0

Pleasant

Rated 6.0 out of 10 by 64 guests who stayed here.

Cleanliness3.8
Service4.8
Location7.8
Rooms4.8
Amenities7.8
Value5.8
Food & drink7.8

Guests mention

LocationBuilding Design

Heinz
July 2025
Service almost not existing.
Maintanance and cleanleness bad.
2019 all good, now completly bad.
Angel
July 2025
Todo estuvo bien, excepto el tiempo de atención de la recepción, tardamos 30 minutos en salir por que no estaba en su puesto la recepcionista.
David
July 2025
Bien ubicada, el edificio está muy interesante, habitaciones amplias sin embargo las sábanas daban picazón, las almohadas tenían mal olor entre sudor o humedad y para que salga agua caliente tienes que esperar mucho y…
pilar
June 2025
Nada recomendable, no vayan
araceli rodriguez
June 2025
La ubicacion y la decoración es buena pero toenen pésima higiene, el dia que llegamos no tenian huespedes el hotel estaba cerrado y aun asi el baño tenía basura, la habitacion tambien tenia cosas tiradas, la atencion…
Janeth
May 2025
No nos dieron controles para aire acondicionado y televisor, se fueron a pedir en dos ocasiones al "lobby" cuando nos los dieron, no servía el aire acondicionado y pasamos una noche muy calurosa; el estacionamiento no…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.

Where you’ll be

5 poniente No. 105 Local B, Col. Centro, Puebla, Mexico

Guests rate the location 7.8 out of 10 — good.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 12:00 AM

Check-out by 12:00 PM

Children welcome

No pets

Non-smoking rooms available

Internet. WiFi is available in all areas and is free of charge.

Children and extra bed policy. Children of any age are allowed. Children up to and including 11 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Pets. Pets are not allowed.

Parking. Private parking is possible at a location nearby (reservation is not needed) and costs MXN 13 per hour.

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

What we’d check for you here

Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about El Encanto

What time is check-in and check-out at El Encanto?

Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does El Encanto allow pets?

No — the property states that pets are not allowed.

Is there parking at El Encanto?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Does El Encanto have Wi-Fi?

Yes — internet access is listed among the property's facilities.

How do I book El Encanto?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is El Encanto?

5 poniente No. 105 Local B, Col. Centro, Puebla.

Other places we book in Puebla

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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