Very good
Guests rate it highest for location, service and food.
8.5110Reviews- Check-in from 1:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.4 out of 10, at 47 Qabanbay Batyr Avenue.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Convenient Location and Modern Amenities Located in Astana, Alau Hotel is a stylish 3-star hotel offering comfortable accommodation just a stone's throw away from popular attractions such as Expo 2017 Astana and Bayterek Monument. Guests can enjoy the convenience of a fitness centre and free WiFi in the air-conditioned rooms.
Comfortable Rooms with Personalized Service Each room at Alau Hotel is thoughtfully designed with a wardrobe, desk, and flat-screen TV. Some rooms even feature a charming balcony, perfect for enjoying the city views. With a safety deposit box in every room, guests can relax and unwind in a secure environment.
Multilingual Staff and Nearby Landmarks The friendly staff at Alau Hotel speaks English, Russian, and Turkish, ensuring a warm welcome for international guests. Situated close to Alau Ice Palace, Saryarka Velodrome, and Astana Arena, the hotel is the ideal choice for travelers interested in exploring the city's popular attractions.
Book your stay at Alau Hotel now and experience the perfect blend of comfort and convenience during your visit to Astana.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Heating
- Lift / Elevator
- Laundry
- Express check-in/check-out
Rooms
8.5
Very good
Rated 8.5 out of 10 by 110 guests who stayed here.
- Cleanliness7.9
- Service9.4
- Location9.4
- Rooms8.3
- Amenities7.4
- Value8.3
- Food & drink8.4
Guests mention
LocationStaffRoom Comfort
YerzhanKZОтель не плохой на 1 день. Но жить там неделю не оч.
Чисто уютно
Во время моего заезда. А я приехал в номерив 2 ночи. Хотел искупаться. И стоял в душе ждал пока пойдет горячая вода. Стоял минут 5-8 вода так и не пошла. Обогрева на теплый режим тоже нет. Только холодный…
ТалгатKZРасположение, чистота в номере, приветливый персонал
ArailymKZУ меня был одноместный номер, тихо, уютно. Никакого шума, завтраки вкусные.
AndreyArmeniaСовок … гос гостинница.
Чистый номер., вроде.
Подъезжая - нет никакого указателя для такси куда же подъезжать. К шлагбауму подъехали - никто не открыл. В итоге кружили и заезжали сбоку.
С огромными чемоданами приехал - двери открыть некому……
HelenKZПроживание в отеле Алау
Alau hotel оставил в общем приятные впечатления. Несмотря на то, что номер подуставший, в нем достаточно уютно. Удобная кровать, шторы блэкаут, очень хорошая шумоизоляция, что очень важно. Имеется телевизор, чайник,…
AfafPakistanGreat value for money
Nothing as such
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
47 Qabanbay Batyr Avenue, Astana
Guests rate the location 9.4 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 1:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Alau Hotel
What time is check-in and check-out at Alau Hotel?
Check-in is from 1:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Alau Hotel allow pets?
No — the property states that pets are not allowed.
Is breakfast included at Alau Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Alau Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Alau Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Alau Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 1:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Alau Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Alau Hotel?
47 Qabanbay Batyr Avenue, Astana.
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