6.0 · Pleasant1 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
Experience the vibrant charm of Tulum at ZOREN, your perfect getaway.
Stunning Views Relax and soak in breathtaking scenery from our terrace and tranquil garden, making every moment a serene escape.
Convenient Amenities Enjoy complimentary wireless internet access throughout the hotel, ensuring you stay connected while exploring all that Tulum offers. Our 24-hour front desk and multilingual staff are always ready to assist with your needs.
Comfortable Accommodations Unwind in one of our 15 thoughtfully designed guestrooms, equipped with modern conveniences like showers, hair dryers, and safes. Daily housekeeping ensures your comfort and peace of mind.
What this place offers
- Nature reserve
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Wheelchair accessible
- Outdoor furniture
- Multilingual staff
- Porter/bellhop
Rooms
6.0
Pleasant
Rated 6.0 out of 10 by 1 guests who stayed here.
- Cleanliness4.1
- Service7.1
- Location5.2
- Rooms7.1
- Amenities4.1
- Value7.1
- Food & drink7.1
EricaNo view opened the window to see a wall not by the beach at all false advertisement. No pool or lounge area.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated March 2026.
Where you’ll be
Tulum, Mexico
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 11:30 AM
Check-out by 11:00 AM
No children
Show more
No pets
No smoking anywhere on the property
Pets. Pets not allowed
Accessibility. No elevators
General. Professional property host/manager
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about ZOREN
What time is check-in and check-out at ZOREN?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does ZOREN allow pets?
No — the property states that pets are not allowed.
Does ZOREN have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does ZOREN have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at ZOREN?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book ZOREN?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is ZOREN?
Tulum.
Other places we book in Tulum
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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