Encantada Tulum

Hotel, 4-starKm 8.7 Carretera Tulum Boca Paila, Tulum, MexicoShow on map

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Exceptional

One of our highest-scored stays, according to its guests.

Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Exceptional locationGuests rate the location 10.0 out of 10, at Km 8.7 Carretera Tulum Boca Paila.
Free parkingThe property states parking on site is free for guests.

Tropical Paradise by the Sea

Charming Rooms with Spectacular Views Step into a world of comfort and style with our rooms featuring local textiles, artwork, and private terraces offering stunning sea or garden views. Enjoy the gentle sea breeze through sliding glass doors while relaxing in a cozy ambiance equipped with modern amenities.

Culinary Delights and Beachfront Dining Indulge in a delightful continental breakfast with freshly baked bread and local fruits. For lunch, savor Mexican and international cuisines in a beachfront setting or at the bar. Let your taste buds explore a symphony of flavors while enjoying the picturesque views.

Relaxation and Convenience at Your Fingertips Unwind with beachside massages and hot stone treatments, or explore the area with complimentary bicycle rentals. Our 24-hour reception, concierge services, and free Wi-Fi ensure a seamless stay. Secure complimentary parking and easy access to nearby attractions make Hotel Encantada your ideal getaway.

What this place offers

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace

Rooms

9.8

Exceptional

Rated 9.8 out of 10 by 140 guests who stayed here.

Cleanliness9.9
Service10.0
Location10.0
Rooms9.9
Amenities9.9
Value8.9
Food & drink9.9

Guests mention

Great locationExcellent serviceBeautiful and clean roomsWonderful amenities

VanessaFrance
August 2026Family
Trop de sargasses sur la plage
alexandracT5798MVNEW YORK CITY, NEW YORK
August 2026
Wonderful!
Wonderful boutique hotel, with only 12 rooms. The seaview rooms are absolutely beautiful, spacious, elegantly decorated, and offering a stunning view. Each room has its own deck facing the sea, with chairs and a hammock…
W3212BHchriss
July 2026
Encantada was great.
The staff at Encantada was amazing. They made us feel at home. Our beachfront room had amazing views. Highly recommend.
Odyssey24802916014
June 2026
Perfect Anniversary Getaway
We spent 7 wonderful days at Encantada Tulum celebrating our anniversary, and the experience exceeded our expectations.
From the moment we arrived, we were welcomed with delicious margaritas, which set the tone for a…
crystallM5346TX
June 2026
Unmatched hospitality in a soulful retreat.
Encantada is an extraordinary resort with unmatched hospitality. It's private, quiet and idyllic. The wholistic experience was relaxing, rejuvenating and restorative to the soul. The design of the suites, hotel and spa…
edcbazyxw
June 2026
Amazing Service
We had a very relaxing time. The room was absolutely amazing, but the main attraction was the hospitality. Everyone at Encantada truly cares about your comfort and convenience.
We’ve traveled all over the world. Some…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Km 8.7 Carretera Tulum Boca Paila, Tulum, Mexico

Guests rate the location 10.0 out of 10 — exceptional.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 12:30 AM

Check-out by 12:00 PM

Children welcome

No pets

Free parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Children 12 years and older are allowed to stay at the property. Please, contact the property for further details on the additional children fees. Please note that the property cannot accept group bookings of more than 3 rooms. Zero Waste Certification: Since 2021, we have been collaborating with EUKARIOTA to improve waste management at our Tulum properties. Our efforts have focused on finding effective ways to deal with waste and achieve significant waste reductions. We are proud to share that in August 2023, we have received Zero Waste facility certification, a municipal, state and federal recognition that certifies our good waste management, for Namron Hospitality, La Valise Tulum, Radhoo, NEST, Encantada and NÜ. This certification is just one of the many actions we take at Namron Hospitality as part of our commitment to environmental responsibility.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Encantada Tulum

What time is check-in and check-out at Encantada Tulum?

Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Encantada Tulum allow pets?

No — the property states that pets are not allowed.

Is there parking at Encantada Tulum?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Is breakfast included at Encantada Tulum?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Encantada Tulum have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Encantada Tulum have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Encantada Tulum?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Encantada Tulum?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Encantada Tulum?

Km 8.7 Carretera Tulum Boca Paila, Tulum.

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