Xkeban Tulum
Hotel, 3-starMz 923 Privada Lt 002 6, La Veleta, Tulum, MexicoShow on map
8.4 · Very good23 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM.
- Fabulous locationGuests rate the location 8.9 out of 10, at Mz 923 Privada Lt 002 6, La Veleta.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Rooftop Terrace with Stunning Views Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Dining Options For Every Taste Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Comfortable Rooms with Modern Amenities Make yourself at home in one of the 19 air-conditioned rooms featuring minibars. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected.
Book now for a memorable stay at Xkeban Tulum, where comfort and convenience meet luxury and style.
What this place offers
- Free WiFi
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Outdoor furniture
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Front desk (limited hours)
- Tours/ticket assistance
- Free self parking
Rooms
8.4
Very good
Rated 8.4 out of 10 by 23 guests who stayed here.
- Cleanliness5.4
- Service9.4
- Location8.9
- Rooms7.9
- Amenities8.9
- Value8.9
- Food & drink8.9
Guests mention
Helpful staffGood location
Eduardowe checked in and were escorted to the room by a hotel employee. When the employee opened the door, he immediately realized the room had not been cleaned. We were surprised, but offered to go out and get food to give…
MichaelMe gustó todo, el servicio y la atención al cliente es 10 / 10 desde la recepción hasta el roof. Me gustó que el mismo personal trata de llevar el nombre del
Hotel en alto y lo que más me gustó la leyenda y todo lo que…
MoniaXkeban avril full spirituel hotel
La musique sur le toit jusqu’à 11h le week end on savait pas
Les murs ont des oreilles
JunissaLovely
The staff was amazing! Super nice friendly and helpful. The construction noise made it hard to sleep in the mornings but they gave us complementary drinks to make up for it because it’s really not their fault. They went…
JuanGreat people
Verified travelerMust go!
So amazing, the staff were so friendly and very welcoming since the moment we arrived. The room was very clean and I loved all every aspect of the space was decorated and Tulum inspired. Will come back to this resort…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Mz 923 Privada Lt 002 6, La Veleta, Tulum, Mexico
Guests rate the location 8.9 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 07:00 PM
Check-out by 11:00 AM
No children
Show more
No pets
The front desk is open daily from 7:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Pets. Pets not allowed
Pets. Service animals not allowed
Check-in & Check-out. Contactless check-out is available
General. Cashless transactions are available
Guest type. Essential workers only - NO
Accessibility. No elevators
Covid. Property does not offer onsite COVID-19 testing
General. Professional property host/manager
Check-in & Check-out. Contactless check-in is available
Health & Safety. Property does not require health documentation at check-in
General. Gap period enforced between guest stays - 24 hours
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Xkeban Tulum
What time is check-in and check-out at Xkeban Tulum?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Xkeban Tulum allow pets?
No — the property states that pets are not allowed.
Is there parking at Xkeban Tulum?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at Xkeban Tulum?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Xkeban Tulum have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Xkeban Tulum have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Xkeban Tulum?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Xkeban Tulum?
Mz 923 Privada Lt 002 6, La Veleta, Tulum.
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