Fabulous
Guests rate it highest for service, location and food.
8.8247Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.7 out of 10, at Zona 9 Lote 13 Mz 724.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Outdoor Pools Indulge in relaxation with not one, but two year-round outdoor pools at Turquoise Tulum Hotel. Take a refreshing dip or bask in the sun while enjoying the serene surroundings.
Breathtaking Views Wake up to stunning pool views from your own private terrace or balcony in select rooms. Experience luxury and comfort as you unwind in this picturesque setting.
Convenient Location Explore the wonders of Tulum with ease - located just 5 km from the Tulum Archeological Site and 1.4 km from Tulum Bus Station. With Cancun International Airport a mere 119 km away, your journey to paradise begins seamlessly.
Ready to immerse yourself in luxury and tranquility? Book your stay at Turquoise Tulum Hotel now!
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Terrace
- Garden
- Pets allowed
- Luggage storage
Rooms
8.8
Fabulous
Rated 8.8 out of 10 by 247 guests who stayed here.
- Cleanliness7.2
- Service10.0
- Location9.7
- Rooms8.6
- Amenities8.1
- Value8.6
- Food & drink9.2
Guests mention
Good locationFriendly staff
KelsaUnited StatesIdeal location
It was so close to everything in La Veleta! A beautiful property, great breakfast spread. 10/10
NordineFranceLe cadre est magnifique
Le personnel est très agréable
BarbarossaItalyottima base per vivere Tulum
albergo ben organizzato con ampie camere e spazi comuni funzionali e ben articolati. Non una struttura alberghiera classica, ma più una guest house ben organizzata e condotta da Diego, host gentile, disponibile ed…
לויIsraelA relaxing and enjoyable stay with great value for money
I had a great stay at this hotel. It’s a beautiful boutique-style place with well-maintained gardens, three nice pools, and a relaxing atmosphere. The room was spacious, comfortable, and cleaned perfectly every day. The…
Rebeca VegaMexicoDiego es un extraordinario anfitrión, siempre atento y muy amable...Excelente servicio y las instalaciones magníficas...Muy feliz de visitar Tulum y hospedarnos en Turquoise Hotel.
Que el tiempo pasa demasiado rápido!
DelphineFranceHôtel agréable pour séjourner à Tulum
Le calme, l'emplacement au centre de tulum. Les différentes piscines.
Pas de prêt gratuit de vélo comme indiqué dans certains commentaires.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Zona 9 Lote 13 Mz 724, Tulum, Mexico
Guests rate the location 9.7 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 11:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Turquoise Tulum Hotel
What time is check-in and check-out at Turquoise Tulum Hotel?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Turquoise Tulum Hotel allow pets?
No — the property states that pets are not allowed.
Does Turquoise Tulum Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Turquoise Tulum Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Turquoise Tulum Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Turquoise Tulum Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Turquoise Tulum Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Turquoise Tulum Hotel?
Zona 9 Lote 13 Mz 724, Tulum.
Other places we book in Tulum
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
Casa Colibrí Tankah9.8 · 358 reviews
Botånica Tulum9.5 · 1009 reviews
NEST Tulum9.8 · 147 reviews
Mezzanine by La Zebra, an SLH Hotel9.6 · 255 reviews
Hotel Panamera9.6 · 245 reviewsCabanas Tulum- Beach Hotel & SpaHotel Tiki Tiki TulumEncantada TulumUJO Condo BoutiqueUna VidaHotel Bardo - Adults OnlyHotel Ma'xanabHotel MilamCasa AlmendroLos ArrecifesLittle Gem Hotel Tulum La VeletaHotel Piedra EscondidaCasa MalcaTago Tulum by G HotelsLibelula Tulum Beachfront HotelConrad Tulum Riviera MayaLumina at LOSANTOS TulumThe Yellow NestHotel Milam, Michelin Key winnerHotel Shibari - Restaurant & Cenote ClubNiik TulumJashita HotelAlea TulumHotel Tiki Tiki TulumVilla Pescadores Tulum-Beachfront hotel by Ahau Collection