TUK Tulum
Apartment, 3-starCalle Neptuno Mz 2, Lote 2, Sm 2, Tulum, MexicoShow on map
8.3 · Very good73 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM.
- Superb locationGuests rate the location 9.3 out of 10, at Calle Neptuno Mz 2, Lote 2, Sm 2.
- Free parkingThe property states parking on site is free for guests.
Luxurious Spa Experience Indulge in a relaxing spa treatment during your stay at TUK Tulum. Unwind with a soothing massage and pamper yourself to rejuvenation.
Delicious Dining Options Satisfy your taste buds at the hotel's restaurant or grab a quick snack at the coffee shop/cafe. Don't forget to end your day with a refreshing drink at the bar/lounge.
Convenient Amenities Feel at ease with complimentary Wi-Fi, flat-screen TVs, and kitchen facilities in the guestrooms. The hotel also offers free self-parking and attentive housekeeping services upon request.
Book your stay at TUK Tulum now and explore the wonders of Tulum National Park and beyond!
What this place offers
- Full-service spa
- Electric car charging station
- Designated smoking area
- Concierge service
- Elevator
- Scooter/moped rentals nearby
- Front desk (limited hours)
- Full-service spa
- Wheelchair accessible parking
- Free self parking
Rooms
8.3
Very good
Rated 8.3 out of 10 by 73 guests who stayed here.
- Cleanliness8.8
- Service9.3
- Location9.3
- Rooms8.8
- Amenities8.8
- Value8.7
- Food & drink8.8
Guests mention
Welcoming staffClean and lovely place
NatalieUnited StatesGood
Place is beautiful beds super comfy. My only issue is pool area had no lights, so when we thought we would be able to enjoy the pool once we got in for the night, it was extremely dark. Oh, and day of checkout, they'll…
MinoshkaPRThe hotel tried to cancel my reservation the day before my trip
The hotel, price and location was great.
They tried to cancel my reservation the day before my trip, I was with several friends who did get their reservation canceled the day before too. I argued with them and got my…
RaulPRPoor
FeliciaUnited StatesExceptional
Everything was amazing here! Clean and spacious! Super affordable for the Luxury vibes you get here! The restaurant downstairs was very delightful and I love how its located right next to a shopping center! felt very…
OzgeAustriaExceptional
Roof pool exceptional
LorielCanadaExceptional
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Calle Neptuno Mz 2, Lote 2, Sm 2, Tulum, Mexico
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 11:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Free parking on site
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about TUK Tulum
What time is check-in and check-out at TUK Tulum?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does TUK Tulum allow pets?
No — the property states that pets are not allowed.
Is there parking at TUK Tulum?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does TUK Tulum have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does TUK Tulum have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book TUK Tulum?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is TUK Tulum?
Calle Neptuno Mz 2, Lote 2, Sm 2, Tulum.
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