The Surrey Hotel
Hotel, 4-star465 Great North Road, Auckland, New ZealandShow on map
8.3 · Very good3,367 reviews
- Check-in from 2:00 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.6 out of 10, at 465 Great North Road.
- Free parkingThe property states parking on site is free for guests.
Variety of Rooms The Surrey Hotel and Motel offers a diverse range of accommodations, from cozy motel studios to spacious 2 Bedroom Apartments, catering to every guest's needs and preferences.
Convenient Location Situated just a short 5-minute drive from Auckland CBD, guests can easily explore popular attractions like Ponsonby, Western Springs, and Eden Park within a 20-minute walk, making it an ideal base for both business and leisure travelers.
On-Site Amenities With an indoor swimming pool, gymnasium, guest laundry, and a traditional English pub serving delicious meals, guests can unwind and indulge in comfort without having to leave the property.
Ready to experience the perfect blend of convenience and comfort at The Surrey Hotel and Motel? Book your stay now and make unforgettable memories!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
8.3
Very good
Rated 8.3 out of 10 by 3,367 guests who stayed here.
- Cleanliness7.6
- Service8.6
- Location8.6
- Rooms8.1
- Amenities8.1
- Value8.6
- Food & drink8.1
Guests mention
Friendly staffGreat location
PeterAustraliaClean and very convenient
Bit noisy on the side of Great Notrh Road
Josephine ElizabethNew ZealandGood location with family nearby , clean and spacious . Outdoors dated.
Clean , spacious and good bathrooms .
The noise from upstairs units . You hear every footstep of people moving around ….. its loud and heavy
RangiNew ZealandOverall, we always enjoy staying at t
We stayed in the original hotel. We like its quaint character and old english style. Our room was at the back and the decor is more modern than the hotel exterior. It had everything we needed and was lovely and…
HingatuNew ZealandVery spacious for a studio unit. Nice breakfast bench. Good wifi. Great security with privacy button on front door. Door hook to keep door open. Quiet despite being by main road.
Clean andNice decor
Didn't get to check…
GilesNew ZealandWould not stay here again unfortunately, was not a comfortable stay in the room given the price I paid I could have stay
On site Car parking
Room cold despite heat pump running all night, noticed big gaps around the door frame letter constant draft in. Also shower temperature was not hot enough at the highest temperature it could go.
ToniNew ZealandA great accomodation stay that isn't in the central city
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
465 Great North Road, Auckland, New Zealand
Guests rate the location 8.6 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 10:00 AM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Surrey Hotel
What time is check-in and check-out at The Surrey Hotel?
Check-in is from 2:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Surrey Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at The Surrey Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does The Surrey Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does The Surrey Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at The Surrey Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does The Surrey Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The Surrey Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Surrey Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Surrey Hotel?
465 Great North Road, Auckland.
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