The Hotel Britomart
Hotel, 5-star29 Galway Street, Auckland, New ZealandShow on map
Top rated
Guests rate it highest for service, location and rooms.
9.42,331Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.9 out of 10, at 29 Galway Street.
- Parking on siteAvailable at a charge the property sets.
Luxurious 5-Star Stay in the Heart of Auckland
Convenience at Your Fingertips: Indulge in the convenience of concierge services, free bikes to explore the city, and free WiFi throughout the property. Stay active at the on-site fitness centre during your stay.
Elegant Rooms with Modern Amenities: Relax in air-conditioned rooms equipped with top-notch amenities including a flat-screen TV, minibar, and a private bathroom with a shower. Enjoy a comfortable stay with bed linen and towels provided.
Prime Location for Exploring Auckland: Located near popular attractions like Auckland Art Gallery and Sky Tower, The Hotel Britomart is the perfect base for exploring the city. With Viaduct Harbour just a short walk away, immerse yourself in the vibrant surroundings.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Room service
- Heating
- Lift / Elevator
Rooms
9.4
Top rated
Rated 9.4 out of 10 by 2,331 guests who stayed here.
- Cleanliness9.4
- Service10.0
- Location9.9
- Rooms9.4
- Amenities9.1
- Value8.9
- Food & drink8.6
Guests mention
Great locationFriendly staffModern roomsGood service
ShereeNew ZealandAmazing place to stay
EmmaNew ZealandLoved it, happy to return one day.
Excellent location, extremely stylish and comfortable.
RickyPhilippinesReally enjoyed it. Would recommend it , and would love to come back.
Staff were superb. Howard the concierge was spot on.
Nothing.
JaneNew ZealandLoved my stay here. Just wish it was longer. Will definitely stay again.
The staff are amazing. So friendly and helpful. The food at Kingi is beautiful. The room is quiet and cosy. Everything was lovely.
FraserNew ZealandFantastic!
Lovely breakfast!
One of the best hotels in Auckland. Great service and a most enjoyable stay!
JessicaNew ZealandPrime location, amazing food and aesthetic
The staff, location and food was amazing. The rooms are small but very cosy!
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
29 Galway Street, Auckland, New Zealand
Guests rate the location 9.9 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 11:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that there is a 1.5% charge when you pay with a credit card. Please note, bookings over 7 nights will only receive a weekly housekeeping service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Hotel Britomart
What time is check-in and check-out at The Hotel Britomart?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Hotel Britomart allow pets?
No — the property states that pets are not allowed.
Is there parking at The Hotel Britomart?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at The Hotel Britomart?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does The Hotel Britomart have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does The Hotel Britomart have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The Hotel Britomart?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Hotel Britomart?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Hotel Britomart?
29 Galway Street, Auckland.
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