The Nova Hotel & Apartment
Aparthotel, 3-starHoàng Thế Thiện 135, Hai Phong, Viet NamShow on map
Top rated
Guests rate it highest for service, location and value.
9.2145Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.8 out of 10, at Hoàng Thế Thiện 135.
- Free parkingThe property states parking on site is free for guests.
Luxurious Casino and Lake Views Novatel Hotel & Apartment in Hai Phong offers a unique experience with its casino and stunning views of the lake. The sustainable aparthotel provides air-conditioned units with modern amenities including a kitchen, flat-screen TV, and private bathroom.
Family-Friendly Amenities Families will appreciate the baby safety gate, babysitting service, and various activities available for children. Guests can also enjoy yoga and fitness classes at the in-house fitness room.
Convenient Services and Activities With a 24-hour front desk, free WiFi, and free private parking, Novatel Hotel & Apartment ensures a hassle-free stay. Explore the area with cycling, hiking, and walking tours arranged by the hotel.
Experience luxury and convenience at Novatel Hotel & Apartment. Book now for an unforgettable stay!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
Rooms
9.2
Top rated
Rated 9.2 out of 10 by 145 guests who stayed here.
- Cleanliness7.8
- Service10.0
- Location9.8
- Rooms8.8
- Amenities9.3
- Value9.8
- Food & drink7.8
Guests mention
Clean and modern roomsFriendly and professional staffGood location
QuynhViet NamChỗ ở gần các điểm ăn uống ngon, gần siêu thị, di chuyển thuận tiện.
ThuyViet Namphòng ốc sạch sẽ đủ tiện nghi
Máy lạnh cố định 1 nhiệt độ, nên ko chỉnh được nếu thấy lạnh
AlanSouth AfricaWorthwhile Spacious
Spacious
Shower water runs all over the bathroom floor. Door closure is a bad design
Minh ThuViet NamPhòng rộng rãi, sạch sẽ. Tuy nhiên mạng không sử dụng được trong quá trình lưu trú
LêViet NamGood
Phòng rộng rãi, sạch sẽ
Không có
VĂN HÙNGViet NamMọi thứ đều ok. Cảm ơn ks đã nhiệt tình tiếp đón gia đình mình 😀
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Hoàng Thế Thiện 135, Hai Phong, Viet Nam
Guests rate the location 9.8 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 08:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Nova Hotel & Apartment
What time is check-in and check-out at The Nova Hotel & Apartment?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Nova Hotel & Apartment allow pets?
No — the property states that pets are not allowed.
Is there parking at The Nova Hotel & Apartment?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at The Nova Hotel & Apartment?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does The Nova Hotel & Apartment have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at The Nova Hotel & Apartment?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does The Nova Hotel & Apartment have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The Nova Hotel & Apartment?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Nova Hotel & Apartment?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Nova Hotel & Apartment?
Hoàng Thế Thiện 135, Hai Phong.
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