Sheraton Hai Phong
Hotel, 5-starVinhomes Imperia Metropolitan Area, Ha Noi street, Hong Bang district, Hai Phong, Viet NamShow on map
Exceptional
One of our highest-scored stays, according to its guests.
9.8232Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.8 out of 10, at Vinhomes Imperia Metropolitan Area, Ha Noi street, Hong Bang district.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation: Experience 5-star comfort at Sheraton Hai Phong, offering air-conditioned rooms with modern amenities and a cozy seating area.
Wellness Facilities: Relax and rejuvenate at our indoor pool, sauna, and hot tub, perfect for unwinding after a day of exploring the city.
Convenient Services: Enjoy the convenience of free WiFi, room service, and a 24-hour front desk, ensuring a seamless stay for all guests.
Book your stay at Sheraton Hai Phong for a luxurious and convenient experience in the heart of the city.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
9.8
Exceptional
Rated 9.8 out of 10 by 232 guests who stayed here.
- Cleanliness9.8
- Service10.0
- Location9.8
- Rooms9.8
- Amenities9.8
- Value9.8
- Food & drink9.3
Guests mention
Friendly staffGood amenities
AoifeIEBreakfast was very good. Fitness centre and swimming pool were excellent.
The atmosphere was lacking. The restaurant was almost empty and service in the restaurant was poor. We ordered main courses and they came on in…
Ngoc LanViet NamTuyệt vời.
Thái độ phục vụ và địa điểm.
TrangViet NamKhông có ăn sáng trong booking của tôi
Minh DuyViet NamTôi hài lòng với diện tích và view phòng, giường thoải mái
View phòng
Giờ dọn phòng chưa phù hợp với khách du kịch như tôi, họ thường gõ của phòng lúc 9am
Ái LinhViet NamTôi đặt phòng tại đây cho đối tác của công ty chúng tôi, phản hổi từ khách hàng về khách sạn rất tốt
Phong cách phục vụ chuyên nghiệp, nhân viên thân thiện vào chất lượng phòng rất tốt.
HuyViet Nam- Great location and nearby shopping mall
- Good price
- In room dining is great 24/7 service
- Hotel grant us two meal vouchers which is cool
- Free parking
- Toilet has slight stinky smell
- Breakfast restaurant is a…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Vinhomes Imperia Metropolitan Area, Ha Noi street, Hong Bang district, Hai Phong, Viet Nam
Guests rate the location 9.8 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Sheraton Hai Phong
What time is check-in and check-out at Sheraton Hai Phong?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Sheraton Hai Phong allow pets?
No — the property states that pets are not allowed.
Is there parking at Sheraton Hai Phong?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Sheraton Hai Phong have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Sheraton Hai Phong have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Sheraton Hai Phong?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Sheraton Hai Phong have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Sheraton Hai Phong?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Sheraton Hai Phong?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Sheraton Hai Phong?
Vinhomes Imperia Metropolitan Area, Ha Noi street, Hong Bang district, Hai Phong.
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Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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