The Nova Hotel & Apartment
Aparthotel, 2-star135 Hoang The Thien, Hai An, Hai Phong, 04000, Hai Phong, Viet NamShow on map
Exceptional
One of our highest-scored stays, according to its guests.
9.828Reviews- Check-in from 12:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.8 out of 10, at 135 Hoang The Thien, Hai An, Hai Phong, 04000.
Luxurious Amenities Indulge in onsite body treatments and enjoy complimentary wireless internet access.
Convenient Services Benefit from complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Comfortable Accommodations Relax in one of the 28 air-conditioned rooms with kitchenettes, flat-screen TVs, and free Wi-Fi.
Make a reservation at Novatel Hotel & Apartment today for an unforgettable experience!
What this place offers
- Free newspapers in lobby
- Billiards or pool table
- Free self parking
- Shopping mall on site
- Food and water bowls
- Free WiFi
- 24-hour front desk
- Luggage storage
- Designated smoking area
- Wheelchair accessible
Rooms
9.8
Exceptional
Rated 9.8 out of 10 by 28 guests who stayed here.
- Cleanliness9.8
- Service10.0
- Location9.8
- Rooms10.0
- Amenities9.8
- Value9.8
- Food & drink9.3
Guests mention
Beautiful apartmentQuiet environment
NhaWe stay 3 nights to visit family and this apartment is beautiful and quite, we love this place.
ChristabelDu gardien au personnel d'entretien, tout le monde était accessible et sympathique. Je me suis senti très à l'aise ici
JoelThank you to the evening shift receptionist for helping me change rooms upon request and for the kind and attentive support.
BradfordThe service was excellent — we were well taken care of from check-in to check-out.
NatashaI accidentally left my phone in the room, and after I messaged the hotel, the receptionist had already kept it safe and arranged to send it back. Very professional and honest service.
CharlotteIt truly felt like they do this with heart, not just as a job.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
135 Hoang The Thien, Hai An, Hai Phong, 04000, Hai Phong, Viet Nam
Guests rate the location 9.8 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 12:00 PM until 06:00 PM
Check-out by 12:00 PM
Children welcome
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Pets allowed on request; charges may apply
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Pets. Service animals are exempt from fees/restrictions
Children and extra beds. No rollaway/extra beds available
Pets. Pets welcome
Smoking. Smoking permitted
Accessibility. No elevators
Pets. Pets allowed
Children and extra bed policy. Children welcome
Health & Safety. Property uses a professional cleaning service
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Pets. Service animals are allowed
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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The property is professionally cleaned. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Nova Hotel & Apartment
What time is check-in and check-out at The Nova Hotel & Apartment?
Check-in is from 12:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Nova Hotel & Apartment allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at The Nova Hotel & Apartment?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does The Nova Hotel & Apartment have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does The Nova Hotel & Apartment have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does The Nova Hotel & Apartment have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The Nova Hotel & Apartment?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 12:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Nova Hotel & Apartment?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Nova Hotel & Apartment?
135 Hoang The Thien, Hai An, Hai Phong, 04000, Hai Phong.
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