Suites Costa Cancun
Hotel, 3-starBoulevard kukulcan Km. 8.5 Zona hotelera, Cancún, MexicoShow on map
6.8 · Pleasant115 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 7.9 out of 10, at Boulevard kukulcan Km. 8.5 Zona hotelera.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Convenient Location Situated in Cancun's Zona Hotelera, Suites Costa Cancun is a stone's throw away from Plaza Caracol Mall and within walking distance of Caracol Beach. Explore nearby attractions such as the Cancun Convention Center and Forum Beach at your leisure.
Modern Amenities Unwind in one of our 21 air-conditioned rooms with LED televisions, private bathrooms with rainfall showerheads, and complimentary toiletries. Take advantage of our fitness center, complimentary Wi-Fi, and room service. Enjoy a delicious meal at the on-site restaurant or opt for a relaxing breakfast served daily.
Exceptional Service Experience a seamless stay with our 24-hour front desk, multilingual staff, and luggage storage. With free self-parking and tour/ticket assistance, we aim to cater to all your needs during your visit.
Book now to elevate your stay at Suites Costa Cancun!
What this place offers
- Elevator
- Fitness facilities
- Golfing nearby
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Golf lessons available nearby
- Tours/ticket assistance
- Free self parking
- Beach club nearby (surcharge)
Rooms
6.8
Pleasant
Rated 6.8 out of 10 by 115 guests who stayed here.
- Cleanliness4.9
- Service8.4
- Location7.9
- Rooms5.9
- Amenities6.4
- Value7.4
- Food & drink6.9
Guests mention
Helpful staffClean room
GlendaI had a great stay here! The staff was very helpful with my needs and very nice!
ManuelExcellent staff very clean, condition around the property very poor
LuisIt’s really good for what you pay.
tairuI like this place its clean an in the cut across the street from the big hotels....i needed to rest myself an get food this location gave me everything i needed an more
OlufunmilayoThe property had a terrible odor throughout my stay. There were several bugs in my room. There was a point where I could only shower with cold water because the hot water was not running. It was not as advertised on…
DavidThe hotel is okay. The rooms are cleaned every day. It is a low cost hotel. The staff will help you get where you need to go. They also fixed my bed. The negative parts are that the hotel itself is not air…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Boulevard kukulcan Km. 8.5 Zona hotelera, Cancún, Mexico
Guests rate the location 7.9 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 04:00 AM
Check-out by 11:00 AM
No children
Show more
Pets allowed on request; charges may apply
Front desk staff will greet guests on arrival at the property.
Pets. Only dogs and cats are allowed
Pets. Service animals not allowed
Noise policy. Noise-free rooms not guaranteed
Check-in & Check-out. Contactless check-out is available
General. Cashless transactions are available
Pets. Pets allowed
General. Professional property host/manager
Check-in & Check-out. Contactless check-in is available
Children and extra beds. No cribs (infant beds) available
General. Gap period enforced between guest stays - 24 hours
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Suites Costa Cancun
What time is check-in and check-out at Suites Costa Cancun?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Suites Costa Cancun allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at Suites Costa Cancun?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at Suites Costa Cancun?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Suites Costa Cancun have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Suites Costa Cancun have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Suites Costa Cancun?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Suites Costa Cancun?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Suites Costa Cancun?
Boulevard kukulcan Km. 8.5 Zona hotelera, Cancún.
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