Canopy By Hilton Cancun La Isla
Hotel, 4-starBoulevard Kukulcan S N Km 12 5, Cancún, MexicoShow on map
Top rated
Guests rate it highest for service, location and cleanliness.
9.2606Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.2 out of 10, at Boulevard Kukulcan S N Km 12 5.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation Located in Cancún, just 700 meters from Playa Marlin, Canopy By Hilton Cancun La Isla offers a 4-star experience with free bikes, an outdoor pool, and a fitness center. The rooms feature modern amenities including air conditioning, flat-screen TVs, and private bathrooms, ensuring a comfortable stay.
Culinary Delights Indulge in a culinary journey at the hotel's restaurant, serving a delectable mix of American, Caribbean, and Mexican cuisine. With options for vegetarians, vegans, and those requiring gluten-free meals, there is something to satisfy every palate.
Relaxation and Convenience Unwind at the on-site hot tub or stay productive at the business center. Whether you're looking to explore nearby attractions like El Rey Beach and La Isla Shopping Mall or simply enjoy the hotel's facilities, Canopy By Hilton Cancun La Isla offers the perfect blend of relaxation and convenience.
Book your stay at Canopy By Hilton Cancun La Isla for a memorable experience in Cancún!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
9.2
Top rated
Rated 9.2 out of 10 by 606 guests who stayed here.
- Cleanliness9.2
- Service9.7
- Location9.2
- Rooms9.2
- Amenities9.2
- Value8.6
- Food & drink9.2
Guests mention
Friendly staffGreat locationExcellent food
MichelFranceBien placé et personnel tres aimable
Bien placé et personnel tres aimable
MilantadaSpainBuena ubicación pero contratar excursiones en otro lugar
Sólo estuvimos para dormir, desayunamos en la barra antes de salir de excursiones y en la cena algún día y todo muy bien.
Adrián muy pendiente de que no nos faltase nada. Vistas maravillosas desde la terraza de la…
EricFranceTrès bon choix .
La
Localisation
La piscine roof top
Le petit déjeuner très qualitatif
La gentillesse du personnel
La jolie chambre
La
Machine Nespresso
Il y a eu bcp de bruit à 3 heures du matin .
Des travaux sur le toit ?
Juste…
RyszardPolandŚwietny.
Na szczególne wyróżnienie zasługuje niezwykle miła i profesjonalna obsługa podczas śniadań. Dużym atutem hotelu jest również komfortowa strefa coworkingowa oraz basen na dachu, z którego można podziwiać przepiękne…
JanBelgiumHet zicht op de rooftop is heel mooi
Ontbijt was mager voor 28 usd
SujeyPeruLindo
Me encantó
Tal vez más opciones en su bufet
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Boulevard Kukulcan S N Km 12 5, Cancún, Mexico
Guests rate the location 9.2 out of 10 — superb.
Shopping
- La Isla Shopping Village200 m
- Mercado 28 (artisan market, downtown Cancún)13.5 km
Top attractions
- El Rey Ruins (Zona Arqueológica El Rey)1.8 km
- Coco Bongo (nightlife/entertainment)3.0 km
- Museo Subacuático de Arte (MUSA) — underwater sculpture park3.5 km
- Museo Maya de Cancún (Mayan Museum of Cancún)6.0 km
Nature
- Playa Delfines4.5 km
- Isla Mujeres (main town and beaches)9.0 km
Airports
- Cancún International Airport (CUN)12.5 km
Nearby
- Central de Autobuses ADO (Cancún bus terminal)14.0 km
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
Show more
Pets allowed on request; charges may apply
Free parking on site
Non-smoking rooms available
Parking. Free private parking is possible on site (reservation is not needed).
Internet. WiFi is available in all areas and is free of charge.
Pets. Pets are allowed. Charges may be applicable.
Groups. When booking more than 9 rooms, different policies and additional supplements may apply.
Children and extra bed policy. Children ages 1 and older are allowed. Children from 1 year old to 2 years old stay for free when using an available cot. Children from 1 year old to 13 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Canopy By Hilton Cancun La Isla
What time is check-in and check-out at Canopy By Hilton Cancun La Isla?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Canopy By Hilton Cancun La Isla allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at Canopy By Hilton Cancun La Isla?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Canopy By Hilton Cancun La Isla have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Canopy By Hilton Cancun La Isla?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Canopy By Hilton Cancun La Isla have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Canopy By Hilton Cancun La Isla?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Canopy By Hilton Cancun La Isla have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Canopy By Hilton Cancun La Isla?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Canopy By Hilton Cancun La Isla?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Canopy By Hilton Cancun La Isla?
Boulevard Kukulcan S N Km 12 5, Cancún.
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