Top rated
Guests rate it highest for service, cleanliness and rooms.
9.1508Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.4 out of 10, at Punta Nizuc.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation with Stunning Views
Unparalleled Dining Experience
Indulge in a culinary journey at our six restaurants offering a fusion of modern Mexican, Peruvian, Asian, and Mediterranean cuisines. Let your taste buds travel the world without leaving the comfort of the resort.
Relaxation and Wellness
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
9.1
Top rated
Rated 9.1 out of 10 by 508 guests who stayed here.
- Cleanliness9.4
- Service9.9
- Location8.4
- Rooms9.4
- Amenities8.9
- Value8.4
- Food & drink8.4
Guests mention
Exceptional serviceBeautiful and clean rooms
DavidFranceMerveilleux
The team was perfect and the hotel also
galoob555IsraelWonderful hotel
Everything
There were some technical issues with the room that took a while to fix. Other than that, everything was wonderful.
AnnelizeFranceWe loved the property and quality of food. But breakfast is expensive. The hotel itself is beautiful.
The huge building construction and noise was really bad. Could hear and see it from all the pools and beach. Wish we…
MarinaUnited KingdomFamily stay at Nizuc
Beautiful modern architecture including impressive entrance (wonderful smell!), huge rooms (we stayed on 4th floor of Chechen/no.8 building), efficient buggy service, fantastically equipped gym, great quality food…
PatelUnited StatesThe rooms were some of the best. They do turn down service. The food was fantastic. The property was gorgeous - jaw droppingly. They have these trees in the middle of a flat lake, large bowls of fire, edge pool. It’s…
LIZABrazilInesquecivel
Acomodação excelente, linda decoração, equipe 100%, otima comida, serviço sem igual.
Gostamos de tudo
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Punta Nizuc, Cancún, Mexico
Guests rate the location 8.4 out of 10 — very good.
Nature
- Playa Delfines5.0 km
- Isla Mujeres (Playa Norte)12.0 km
- Xcaret Park75.0 km
Top attractions
- MUSA — Museo Subacuático de Arte (Underwater Museum)6.0 km
- El Rey Archaeological Zone (Zona Arqueológica El Rey)7.0 km
- Tulum Ruins (Tulum Archaeological Zone)120.0 km
- Chichén Itzá200.0 km
Shopping
- La Isla Shopping Village9.0 km
Nearby
- Cancún ADO Bus Terminal (Terminal de Autobuses)18.0 km
Airports
- Cancún International Airport (CUN)20.0 km
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about NIZUC Resort & Spa
What time is check-in and check-out at NIZUC Resort & Spa?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does NIZUC Resort & Spa allow pets?
No — the property states that pets are not allowed.
Is there parking at NIZUC Resort & Spa?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does NIZUC Resort & Spa have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at NIZUC Resort & Spa?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does NIZUC Resort & Spa have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at NIZUC Resort & Spa?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at NIZUC Resort & Spa?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book NIZUC Resort & Spa?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is NIZUC Resort & Spa?
Punta Nizuc, Cancún.
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Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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