Exceptional
One of our highest-scored stays, according to its guests.
9.9106Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM.
- Exceptional locationGuests rate the location 10.0 out of 10, at Zona Hotelera Tulum Km 8.5.
- Free parkingThe property states parking on site is free for guests.
Beachfront Paradise with Endless Amenities
Luxurious Suites with Breathtaking Views Indulge in our tropical-style suites boasting balconies overlooking the sea, complete with cozy amenities like fans and private bathrooms.
Unwind and Dine with Ease Relax by the outdoor pool, pamper yourself with spa treatments, or join a rejuvenating yoga class. Savor delectable local cuisine at our exclusive bar and restaurant, or explore nearby dining options easily accessible by walking, biking, or driving.
Explore Ancient Wonders and Natural Beauty Immerse yourself in history with a short drive to the Mayan ruins or delve into the lush landscapes of the Siaa Kaan biological reserve. With Cancun's airport just a stone's throw away, your dream getaway awaits at Sueños Tulum.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Business center
Rooms
9.9
Exceptional
Rated 9.9 out of 10 by 106 guests who stayed here.
- Cleanliness9.8
- Service10.0
- Location10.0
- Rooms9.8
- Amenities9.8
- Value9.8
- Food & drink10.0
Guests mention
Beautiful locationFriendly staffClean and comfortable roomsDelicious food
patriciagZ122SYCannot Beat It
We celebrated our 38th anniversary at this incredible boutique hotel. The beauty of the well kept grounds and beach was only surpassed by the friendliness and professionalism of the staff. Totally relaxing. All the meals…
EduardoCanadaThe staff, paradise setting, beach chairs, peacefulness, and breakfast were all amazing.
It's not the property's fault at all, but the mounds of smelly seaweed was so disappointing. I love walking on the beach with the…
cbwyrickWINDSOR, COLORADOA tropical paradise
This hotel resort is like staying in a botanical garden jungle. Truly amazing the natural environment with the lush foliage, natural walking paths, nightly fire pit, and much more. Our entire stay was so serene and…
827jaredpMagical Tulum experience
We absolutely loved our time in Tulum and the boutique Hotel (Sueños Tulum) was wonderful beyond any expectation we had. We’ve stayed in many five star resorts and hotels around the world, and this is our new favorite…
OrIsraelFantastic
The staff - unfortunately I cannot remember the names of the daytime and evening waiters of the hotel rasturant/beach bar, but both were amazingly friendly and kind!
The room was amazing and also the beach, the hotel…
sanazt2021A peaceful, beautifully curated escape in Tulum with warm hospitality, thoughtful touches, and a truly healing atmospher
We had an absolutely wonderful stay at Sueños Tulum this past February, it truly felt like a healing escape.
The property is beautiful, clean, and incredibly calming, with a beach so soft it feels like cotton. It’s a…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Zona Hotelera Tulum Km 8.5, Tulum, Mexico
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Air conditioning is only available from 20:00 to 08:00. This property uses solar panels to provide electricity during the day. The credit card on file is only to guarantee the booking. The hotel will be in contact and send a payment link for your stay which is due 14 days previous to the arrival day. Remote charges require a signed Authorization form along with a valid ID.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Sueños Tulum
What time is check-in and check-out at Sueños Tulum?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Sueños Tulum allow pets?
No — the property states that pets are not allowed.
Is there parking at Sueños Tulum?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Sueños Tulum have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Sueños Tulum?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Sueños Tulum have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Sueños Tulum?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Sueños Tulum have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Sueños Tulum?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Sueños Tulum?
Zona Hotelera Tulum Km 8.5, Tulum.
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