Straw Hat Tulum
Hotel, 3-starAv. Tulum Colonia Huracanes, Tulum, MexicoShow on map
Top rated
Guests rate it highest for service, food and amenities.
9.476Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM.
- Superb locationGuests rate the location 9.2 out of 10, at Av. Tulum Colonia Huracanes.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Recreation Amenities and Garden View Take advantage of bicycles for rent and enjoy the beautiful garden view at La Tulumeña.
Free Wi-Fi and Tour/Ticket Assistance Stay connected with complimentary wireless internet access and get assistance with tours and tickets during your stay.
Express Check-in and Check-out Experience convenience with express check-in and check-out services available at the hotel.
Indulge in luxury with pillowtop beds and rainfall showers. Unwind in one of the 13 uniquely decorated guestrooms. Book now for a centrally located stay in Tulum, just a short drive from key attractions.
What this place offers
- Express check-out
- Free WiFi
- Garden
- Express check-in/check-out
- Designated smoking area
- Street parking
- Wheelchair accessible
- Snorkeling nearby
- Bicycle rentals nearby
- Hiking/biking trails nearby
Rooms
9.4
Top rated
Rated 9.4 out of 10 by 76 guests who stayed here.
- Cleanliness8.2
- Service9.7
- Location9.2
- Rooms9.6
- Amenities9.6
- Value9.6
- Food & drink9.6
Guests mention
WalkableEasy checking
FranciscoSome lights on the hallway weren't turning on when going trough
AllenWalkable.
AllenEasy checking.
AnneHotel was in a perfect location as directly opposite the bus station with links to the airport. Very central with many surrounding bars and restaurants
RutviAmazing property for the price. Full
Jungle vibe.
OSCAR AUGUSTOBuena ubicación,mal servicio ya que no tienen recepcionista,todo es asistencia “digital” vía whats. Por lo wue si tienes algún tema ño hay quien lo resuelva hatsa wue llegue alguien en un único horario de las 10pm a no…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Av. Tulum Colonia Huracanes, Tulum, Mexico
Guests rate the location 9.2 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 07:00 AM
Check-out by 11:00 AM
No children
Show more
No pets
There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Pets. Pets not allowed
Accessibility. No elevators
General. Professional property host/manager
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Straw Hat Tulum
What time is check-in and check-out at Straw Hat Tulum?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Straw Hat Tulum allow pets?
No — the property states that pets are not allowed.
Is there parking at Straw Hat Tulum?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at Straw Hat Tulum?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Straw Hat Tulum have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Straw Hat Tulum have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Straw Hat Tulum?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Straw Hat Tulum?
Av. Tulum Colonia Huracanes, Tulum.
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