6.0 · Pleasant1 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Pleasant locationGuests rate the location 6.8 out of 10.
Discover the perfect getaway at Soko Tulum, situated in the heart of Tulum City Center with proximity to breathtaking Mayan ruins and stunning natural parks.
Prime Location Nestled just a short drive from Tulum Mayan Ruins and National Park, our property offers easy access to cultural and natural attractions, including the beautiful Tulum Beach and Xel-Há Park.
Modern Comfort Enjoy your stay in one of our 24 thoughtfully designed guestrooms, featuring complimentary wireless internet to keep you connected with the world while you soak in the serenity of Tulum.
Convenient Amenities Our 24-hour front desk ensures all your needs are met, while complimentary self-parking and on-site laundry facilities add an extra layer of comfort to your experience.
What this place offers
- 24-hour front desk
- Luggage storage
- Wheelchair accessible
- Smoke-free property
- Free self parking
- Covered parking
- Secured parking
- Accessible shuttle
- No accessible shuttle
Rooms
6.0
Pleasant
Rated 6.0 out of 10 by 1 guests who stayed here.
- Cleanliness5.8
- Service6.8
- Location6.8
- Rooms5.8
- Amenities5.8
- Value5.8
- Food & drink5.8
Guests mention
Warm and welcoming stayPleasant atmosphere with all services
SelenaMuy buen lugar,la estancia es muy cálida ,el lugar es agradable y tiene todos los servicios que dice,si piensas viajar te lo recomiendo
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Tulum, Mexico
Guests rate the location 6.8 out of 10 — pleasant.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 11:00 AM
Check-out by 11:00 AM
Children welcome
Show more
Pets allowed on request; charges may apply
No smoking anywhere on the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Soko Tulum
What time is check-in and check-out at Soko Tulum?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Soko Tulum allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at Soko Tulum?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Soko Tulum have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Soko Tulum?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Soko Tulum?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Soko Tulum?
Tulum.
Other places we book in Tulum
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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