Siwa Tulum Unique Hotel & Spa
Aparthotel, 5-starQuintana Roo 15, Tulum, MexicoShow on map
Top rated
Guests rate it highest for service, rooms and value.
9.288Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.6 out of 10, at Quintana Roo 15.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Spa Retreat: Indulge in massages at the spa and unwind in the outdoor pool, sauna, and fitness center.
Exquisite Dining and Entertainment: Enjoy a delicious meal at the on-site restaurant and relax with a drink at the poolside bar.
Elegant Accommodations: Stay in one of the 46 uniquely decorated guestrooms with private plunge pools and Smart TVs, plus kitchens with modern amenities.
Close to Tulum Beach and other attractions, Siwa Tulum offers the perfect blend of relaxation and adventure. Book now for a memorable stay!
What this place offers
- Fitness facilities
- Shopping on site
- Hiking/biking trails nearby
- Free breakfast
- Multilingual staff
- Full-service spa
- Smoke-free property
- Wedding services
- Pool umbrellas
- Tours/ticket assistance
Rooms
9.2
Top rated
Rated 9.2 out of 10 by 88 guests who stayed here.
- Cleanliness8.6
- Service10.0
- Location8.6
- Rooms9.6
- Amenities9.1
- Value9.6
- Food & drink8.1
Guests mention
Beautiful surroundingsFriendly staff
EdwardGood Choise
DerekRelaxation
Beautiful place 2nd time visting this hotel. Love it very relaxing.
Rene H MonterrozaMy family and I recently stayed at this location for around 16 nights, and we absolutely loved it. The staff was friendly and kind, the rooms were clean, and everything was just phenomenal. The restaurant was exquisite.…
Verified travelerUnique jungle experience
Siwa Hotel is what i imagined and pictured it to be. Overall it was a good experience with friends. There were just maybe 2 things that i did not like but nothing major:
1. they ran out of towels (reason was their…
DominiqueCet hôtel est magnifique! Le personnel accueillant et bilingue. L’accès au site est privé. Je le recommande sans hésiter!
Norma L.Food is freshly made from the pan dulce to the burger buns. Our villa was super comfortable, with all the amenities. Staff was amazing.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Quintana Roo 15, Tulum, Mexico
Guests rate the location 8.6 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
No smoking anywhere on the property
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Children and extra beds. No rollaway/extra beds available
Pets. Service animals not allowed
Smoking. No smoking
Guest type. Essential workers only - NO
Accessibility. No elevators
Covid. Property does not offer onsite COVID-19 testing
Children and extra bed policy. Children welcome
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Pets. No pets or service animals
Health & Safety. Property does not require health documentation at check-in
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Siwa Tulum Unique Hotel & Spa
What time is check-in and check-out at Siwa Tulum Unique Hotel & Spa?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Siwa Tulum Unique Hotel & Spa allow pets?
No — the property states that pets are not allowed.
Is there parking at Siwa Tulum Unique Hotel & Spa?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Siwa Tulum Unique Hotel & Spa have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Siwa Tulum Unique Hotel & Spa?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Siwa Tulum Unique Hotel & Spa have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Siwa Tulum Unique Hotel & Spa have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Siwa Tulum Unique Hotel & Spa?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Siwa Tulum Unique Hotel & Spa?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Siwa Tulum Unique Hotel & Spa?
Quintana Roo 15, Tulum.
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