Shangri-La Shenzhen

Hotel, 5-starJianshe Road, Luohu District, Shenzhen, ChinaShow on map

You won’t be charged yet

8.2 · Very good137 reviews

Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Superb locationGuests rate the location 9.1 out of 10, at Jianshe Road, Luohu District.
Breakfast availableIncluded on some rates — the board is shown on each room.

Relax and Unwind at the Spa Indulge in soothing massages and take advantage of the outdoor pool, sauna, and fitness center on offer.

Dining and Entertainment Savor delectable meals at the hotel's multiple restaurants, enjoy room service, and unwind at the bar or poolside with a drink.

Convenience and Comfort Benefit from complimentary Wi-Fi, concierge services, and a business center. Rooms feature modern amenities, and the hotel offers a convenient location near shopping and tourist attractions.

For an unforgettable stay in the heart of Shenzhen, book your experience at Shangri-La Shenzhen now.

What this place offers

Elevator
Fitness facilities
ATM/banking
Gift shops or newsstand
Shopping on site
Breakfast available (surcharge)
Arcade/game room
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby

Rooms

8.2

Very good

Rated 8.2 out of 10 by 137 guests who stayed here.

Cleanliness7.5
Service8.6
Location9.1
Rooms8.1
Amenities8.6
Value8.1
Food & drink7.5

Guests mention

Great serviceBeautiful facilitiesConvenient locationRobots for delivery

Shuqun
October 2025
Excellent service
Richard
October 2025
Ideal location just next to the border crossing from HK
Shamila Christina
October 2025
Great hotel
Convenient location
Christian
September 2025
My absolute favorite place to stay. Nice pool and gym as well ❤️
Jovic
September 2025Family
Great stay! Family love this hotel my son enjoy his birthday thanks for the staff at the reception Ms.Chang Jia and the guest relations Kiki,Cherry & Yuki will definitely comeback next time.
Allan
September 2025
The property is old need some updates, staffs are courteous and helpful. Very busy surrounding area because it’s very close to border and the train station.

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Jianshe Road, Luohu District, Shenzhen, China

Guests rate the location 9.1 out of 10 — superb.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM

Check-out by 12:00 PM

No children

No pets

No smoking anywhere on the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Pets. Pets not allowed

General. Individually-wrapped food options are available for dinner

Sustainability Certifications. Property confirms they are implementing guest safety measures

General. Individually-wrapped food options are available for breakfast

General. Individually-wrapped food options are available for lunch

Check-in & Check-out. Contactless check-out is available

General. Gloves are available to guests

General. Guests are provided with free hand sanitizer

General. Staff temperature checks are conducted regularly

General. Masks are available to guests

Guest type. Essential workers only - NO

General. Individually-wrapped food options are available

General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General. Staff wears personal protective equipment

General. Temperature checks are available to guests

General. Property is cleaned with disinfectant

General. Individually-wrapped food options are available through room service

General. Social distancing measures are in place

General. Professional property host/manager

Check-in & Check-out. Contactless check-in is available

Children and extra beds. No cribs (infant beds) available

Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures

General. Commonly-touched surfaces are cleaned with disinfectant

General. Shield between guests and staff in main contact areas

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

How many rooms they will hold at once, for how long, and on what terms.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Shangri-La Shenzhen

What time is check-in and check-out at Shangri-La Shenzhen?

Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Shangri-La Shenzhen allow pets?

No — the property states that pets are not allowed.

Is there parking at Shangri-La Shenzhen?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Does Shangri-La Shenzhen have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Is breakfast included at Shangri-La Shenzhen?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Shangri-La Shenzhen have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at Shangri-La Shenzhen?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Can I check in late at Shangri-La Shenzhen?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Shangri-La Shenzhen?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Shangri-La Shenzhen?

Jianshe Road, Luohu District, Shenzhen.

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