Raffles Shenzhen
Hotel, 5-starT7, No.1 Shenzhen Bay, No. 3008, Zhongxin Road, Nanshan District, Shenzhen, ChinaShow on map
Exceptional
One of our highest-scored stays, according to its guests.
9.573Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.9 out of 10, at T7, No.1 Shenzhen Bay, No. 3008, Zhongxin Road, Nanshan District.
- Free parkingThe property states parking on site is free for guests.
Luxurious Amenities Experience luxury at its finest at Raffles Shenzhen with an indoor pool, hot tub, and concierge service at your disposal. The hotel's fitness centre and bar provide the perfect setting to unwind and enjoy the stunning sea views.
Exceptional Dining and Services Indulge in a delectable meal at the on-site restaurant or opt for convenient room service available 24/7. The 24-hour front desk ensures all your needs are met promptly, while the free WiFi throughout the property keeps you connected.
Comfortable and Stylish Accommodations Relax in well-appointed guest rooms featuring modern amenities such as air conditioning, flat-screen TV, and hot tub. Wake up to a buffet breakfast and make the most of the hotel's sustainable efforts to reduce single-use plastics.
Book your stay at Raffles Shenzhen now to elevate your travel experience.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
9.5
Exceptional
Rated 9.5 out of 10 by 73 guests who stayed here.
- Cleanliness9.4
- Service10.0
- Location8.9
- Rooms9.9
- Amenities8.9
- Value8.9
- Food & drink9.9
Guests mention
Attentive serviceComfortable and spacious rooms
Meng UnMO:酒店的名字是奢華，是我們喜歡的。
服務1般，早餐不符合五星5星，咖啡不是即磨，服務差，面食不ok,房口處理事務有問題，happy hour, 的服務都是有問題，不會再住raffles
Michael DoddAustraliaA world-class hotel offering exceptional service, luxurious accommodation and outstanding dining.
Our stay at the Raffles Hotel Shenzhen was exceptional from start to finish and truly reflected the high standards associated with the Raffles brand.
The service was outstanding throughout our stay. Every staff member…
NanaAmaGhanaA wonderful stay.
The property was spectacular and the service was the best I’ve experienced anywhere. All the staff were solicitous and extremely welcoming. My room was very spacious and well appointed. It was clear that a lot of thought…
JustinHKThe hotel staff were generally very nice, in particular the butler Nora and F&B Jimmy who were very helpful and atte
Good location, very close to 南山萬象城.
MariaSpainAmazing
Staff is super kind and friendly! We love the hotel
madamoctopusKorea, Republic of래플즈
위치가 좋아서 여행하기 편리했고 친절한 직원 분들이 많았습니다.
방의 크기는 컸지만 샤워 부스 도어 앞의 발매트는 문을 여닫을 때마다 끼었고 화장실 문은 세면대와 겹쳐져서 불편했습니다. 체크아웃할 때 여행가방 픽업서비스 시간을 전날 예약했음에도 잘 지켜지지 않아서 실망했습니다. 싱가포르 래플즈의 좋은 기억으로 선택한 호텔이었는데 다른 느낌의 호텔이었습니다.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
T7, No.1 Shenzhen Bay, No. 3008, Zhongxin Road, Nanshan District, Shenzhen, China
Guests rate the location 8.9 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Raffles Shenzhen
What time is check-in and check-out at Raffles Shenzhen?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Raffles Shenzhen allow pets?
No — the property states that pets are not allowed.
Is there parking at Raffles Shenzhen?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Raffles Shenzhen have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Raffles Shenzhen?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Raffles Shenzhen have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Raffles Shenzhen?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Raffles Shenzhen have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Raffles Shenzhen?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Raffles Shenzhen?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Raffles Shenzhen?
T7, No.1 Shenzhen Bay, No. 3008, Zhongxin Road, Nanshan District, Shenzhen.
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