The St. Regis Shenzhen
Hotel, 5-starNo. 5016 Shennan Road East, Shenzhen, ChinaShow on map
Exceptional
One of our highest-scored stays, according to its guests.
9.8467Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at No. 5016 Shennan Road East.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Amenities and Dining Indulge in 5 dining options, an indoor heated pool, and a rejuvenating spa at The St Regis Shenzhen. Enjoy the impeccable St. Regis Butler Service available 24/7 for all your needs.
Convenient Location and Accessibility Centrally situated in the bustling Luohu business district, relish panoramic city views from your spacious room's floor-to-ceiling windows. With the Grand Theatre Subway Station nearby and key transportation hubs within easy reach, exploring Shenzhen is a breeze.
Relaxation and Wellness Unwind in bright rooms featuring modern amenities like a 46-inch LCD TV and marble bathrooms with rain showers. Pamper yourself with in-room massage treatments or head to the Iridium Spa for a variety of massages. Stay fit with the exercise room, classes, and personal trainer available.
Book your luxurious stay at The St Regis Shenzhen now for an unforgettable experience!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
9.8
Exceptional
Rated 9.8 out of 10 by 467 guests who stayed here.
- Cleanliness9.6
- Service10.0
- Location10.0
- Rooms9.6
- Amenities9.6
- Value10.0
- Food & drink9.6
Guests mention
Exceptional serviceGreat locationRemarkable stay experiences
SrikumarSGBeautiful stay!
Very good place to stay! Been there twice
FedericaItalystruttura un po’ datata
Chok-Wah YauNLHele goede service van het personeel.
Niks
abdullahSaudi ArabiaIt was fantastic
Everything
The reception location and the elevators
MARTINAUnited Arab EmiratesAmazinv interiors and breakfast. Staff was helpful
OliverGermanySehr guter Service, gehobenes Ambiente.und ein traumhafter Ausblick von der Bar auf die Stadt.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
No. 5016 Shennan Road East, Shenzhen, China
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that all staying guests need to provide ID cards with the same name stated during the booking. If guests book more than 1 room, all guests' names need to be put correctly as well.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The St. Regis Shenzhen
What time is check-in and check-out at The St. Regis Shenzhen?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The St. Regis Shenzhen allow pets?
No — the property states that pets are not allowed.
Does The St. Regis Shenzhen have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at The St. Regis Shenzhen?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does The St. Regis Shenzhen have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at The St. Regis Shenzhen?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does The St. Regis Shenzhen have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The St. Regis Shenzhen?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The St. Regis Shenzhen?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The St. Regis Shenzhen?
No. 5016 Shennan Road East, Shenzhen.
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