Hard Rock Hotel Shenzhen
Hotel, 5-starNo. 9 Mission Hills Road, Shenzhen, ChinaShow on map
Exceptional
One of our highest-scored stays, according to its guests.
9.8234Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at No. 9 Mission Hills Road.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation with a Rockstar Vibe
Extravagant Guestrooms and Suites: Indulge in a lavish stay with extra long beds, private hot tubs, and chic contemporary decor.
Sports and Leisure Facilities: Whether it's tennis, golf, or bowling, satisfy your sporting needs. Relax at the rooftop pool or unwind in the steam room.
Culinary Delights and Free Mini Bar: Enjoy buffet meals, à la carte dining, and a complimentary mini bar service.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
9.8
Exceptional
Rated 9.8 out of 10 by 234 guests who stayed here.
- Cleanliness9.5
- Service10.0
- Location10.0
- Rooms10.0
- Amenities9.5
- Value9.9
- Food & drink9.5
Guests mention
Helpful staffGood locationComfortable roomsStylish designGreat breakfast
Robin en IngridNLGoede ligging vlak bij mijn werk en tegen over een grote shopping mall
Mooie ruime kamer en badkamer
hanl169SINGAPOREChic Trendy Kids Friendly Hotel
Best hotel pick if you are planning to visit the Mission Hills area and the Karoo Ice World. The mall is also just opposite for all your shopping and dining needs.
Hotel decoration and vibes are chic rock trendy…
SelimTurkeyİyi bir seçim ama tam batı standartlarında değil hizmet
kahvaltı Batı standartları için çok uyumlu değil
Otelde spa'da masaj seçeneği var. Ancak böyle bir hizmet yok otelde.
orlandoUnited KingdomBathtub, friendly musician, good options of food, hotel room design and proximity to mall.
Hard to communicate in English on phone.
PaulNLNice experience
The overall look and decoration of the hotel is great. It is clean and the bluetooth sound system in the spacious room is nice. The breakfast was divers and nice with a great decor in the restaurant. The bed was quite…
Michael_ChruscielDETROIT, MICHIGANSuch a great place!
I stayed in an excellent room for an incredible price, the check-in, check-out (especially Cherie), concierge, Rock Royalty Lounge, Hard Rock Cafe, room service, and housekeeping staffs were just so attentive, warm,…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
No. 9 Mission Hills Road, Shenzhen, China
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Children under 47 in height can enjoy breakfast for free. From 47 in to 55 in height, half price applies to breakfast, height higher than 55 in full price applies to breakfast, please contact the property for more details. In order to comply with the government's disposable plastics regulation, from June 11, 2021, hotel will not proactively provide disposable necessities such as toothbrushes, combs, bath ball, razors, and nail files. We sincerely invite you to practice the concept of green travel, promote sustainable development. If you need to use the above personal daily necessities, please kindly contact the hotel guest service center, we will deliver it to your room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Tue, Dec 1, 2026 until Sun, Feb 28, 2027 A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hard Rock Hotel Shenzhen
What time is check-in and check-out at Hard Rock Hotel Shenzhen?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hard Rock Hotel Shenzhen allow pets?
No — the property states that pets are not allowed.
Is there parking at Hard Rock Hotel Shenzhen?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hard Rock Hotel Shenzhen have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hard Rock Hotel Shenzhen have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hard Rock Hotel Shenzhen?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hard Rock Hotel Shenzhen have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hard Rock Hotel Shenzhen?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hard Rock Hotel Shenzhen?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hard Rock Hotel Shenzhen?
No. 9 Mission Hills Road, Shenzhen.
Other places we book in Shenzhen
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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