Rubi Tulum

Hotel, 4-starCalle 16 sur Supermanzana 15 Manzana 162, Tulum, MexicoShow on map

You won’t be charged yet

Top rated

Guests rate it highest for service, location and rooms.

Check-in from 3:00 PMCheck-out by 12:00 PM.
Superb locationGuests rate the location 9.3 out of 10, at Calle 16 sur Supermanzana 15 Manzana 162.
Breakfast availableIncluded on some rates — the board is shown on each room.

Luxurious Spa and Amenities - Indulge in massages, body treatments, and facials while enjoying private plunge pools and rooftop spa tubs.

Dining and Entertainment - Savor delicious meals at the restaurant, grab snacks at the cafe, and unwind with a drink at the bar/lounge. Room service is also available for convenience.

Convenience and Comfort - Stay connected with complimentary Wi-Fi, enjoy entertainment on 55-inch Smart TVs, and relax in deep soaking bathtubs with rainfall showerheads. Valet parking and concierge services make your stay stress-free.

Book your luxurious stay at Rubi Tulum now and treat yourself to a relaxing getaway with upscale amenities and convenient services.

What this place offers

Boat tours nearby
Nature reserve
Proposal/romance packages available
Lot hours - 24 hours
Hardwood flooring in public areas
Free WiFi
Garden
Street parking
Concierge service
Wheelchair accessible

Rooms

9.2

Top rated

Rated 9.2 out of 10 by 53 guests who stayed here.

Cleanliness8.8
Service9.3
Location9.3
Rooms9.3
Amenities8.8
Value8.8
Food & drink8.8

Guests mention

Amazing poolRoom quality

Florian
June 2025
Incredible place, pool and room are just amazing. Just need to refresh sofa pool.
Cynthia
June 2025
It was very quiet because it is in an area that is away from the city.
(Although, a rough road to get there)
Gursimran
April 2025
The pool was not clean.
Abraham
April 2025
We will stay again.
Shant
March 2025
Not so bad from the pictures and listing, not so bad private rooms, or oasis pool. However, the staff and service is very unprofessional and unorganized, bordering a criminal run hotel. They tried to add bottle service…
Karina Stephanie Guzman
March 2025
The property is very isolated, nothing is within walking distance. Cabs charge $35 USD for a 10 min ride. Walking around the hotel was a pain because of the stones all around, very unsafe for someone who has been…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.

Where you’ll be

Calle 16 sur Supermanzana 15 Manzana 162, Tulum, Mexico

Guests rate the location 9.3 out of 10 — superb.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until anytime

Check-out by 12:00 PM

No children

No pets

No smoking anywhere on the property

The front desk is open daily from 7:00 AM - 11:00 PM. The front desk is staffed during limited hours.

Pets. Pets not allowed

Pets. Service animals are exempt from fees/restrictions

Children and extra beds. No rollaway/extra beds available

Guest type. Essential workers only - NO

Accessibility. No elevators

General. Professional property host/manager

Children and extra beds. No cribs (infant beds) available

Pets. Service animals are allowed

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Rubi Tulum

What time is check-in and check-out at Rubi Tulum?

Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Rubi Tulum allow pets?

No — the property states that pets are not allowed.

Is there parking at Rubi Tulum?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Is breakfast included at Rubi Tulum?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Rubi Tulum have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Rubi Tulum have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

How do I book Rubi Tulum?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Rubi Tulum?

Calle 16 sur Supermanzana 15 Manzana 162, Tulum.

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