Real Inn Cancún
Hotel, 4-starKm 5.5 Boulevard Kukulkán, Cancún, MexicoShow on map
8.0 · Very good3,424 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.8 out of 10, at Km 5.5 Boulevard Kukulkán.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation Indulge in comfort and style at Real Inn Cancún. Each room is equipped with modern amenities, ensuring a relaxing stay. From a TV with cable channels to a private bathroom with free toiletries, we have everything you need for a perfect vacation.
Impressive Facilities Enjoy a range of facilities during your stay. Take a refreshing dip in the outdoor pool, stay active at the fitness centre, and savor delicious meals at the on-site restaurant. With meeting facilities and laundry services available, we cater to all your needs seamlessly.
Convenient Location Situated near popular attractions like Tortuga beach and Plaza Caracol shopping centre, Real Inn Cancún offers easy access to the best of the city. Explore nearby nightlife spots or unwind at the beautiful La Isla Shopping Village. Book your stay now for an unforgettable experience.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
8.0
Very good
Rated 8.0 out of 10 by 3,424 guests who stayed here.
- Cleanliness6.8
- Service9.3
- Location9.8
- Rooms7.3
- Amenities7.8
- Value8.8
- Food & drink6.3
Guests mention
LocationPrice ValuePool
Vera LuciaFranceBonjour, j’ai rien à dire sur cette hôtel car j’ai pas eu l’occasion de mettre les pieds, je suis arrivée à 23h sur place. L’hôtel était complètement fermé pour rénovation et personne nous a tenu au courant ce que je…
RobertoMexicoBIEN
la piscina excelente y la ubicación tambien
NO hubo agua caliente en la regadera eso fue fatal para mi, y tambien siento que hace falta mantenimiento en las instalaciones
JaskaranUnited StatesNothing
Room were so smelly, so suffocation in the hallway, couldn't breathe. Toilet wasn't working, AC wasn't cooling. Bed sheets were smelling so bad.
PauliannaCanadaSCAMMERS AVOID AT ALL COST! Extremely bad, do not believe the pictures on internet. The rooms are dirty, the staff mean
NOTHING SEND THE MAJORITY OF THE TIME OUTSIDE and even ate breakfast on another hotel near by
Extremely bad, do not believe the pictures on internet. Wonder why the tickets aren’t refundable…we checked in at the same…
LilyCHSehr schöner pool mit Aussicht, grosse Betten, sehr guter Service
Wasser war nicht sehr warm (Dusche)
Alvis GallardoColombiaUbicación, precio y personal amable
Hotel muy bonito y en una excelente ubicación para todo,
Gracias Fernanda por su apoyo en lo que ocupe en mi estancia 🙏
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Km 5.5 Boulevard Kukulkán, Cancún, Mexico
Guests rate the location 9.8 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Real Inn Cancún
What time is check-in and check-out at Real Inn Cancún?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Real Inn Cancún allow pets?
No — the property states that pets are not allowed.
Is there parking at Real Inn Cancún?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Real Inn Cancún have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Real Inn Cancún have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Real Inn Cancún?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Real Inn Cancún have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Real Inn Cancún?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Real Inn Cancún?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Real Inn Cancún?
Km 5.5 Boulevard Kukulkán, Cancún.
Other places we book in Cancún
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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