6.0 · Pleasant3 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.3 out of 10.
Experience tropical bliss at Pok Ta Pok 4, your ultimate getaway in Cancun’s vibrant Zona Hotelera.
Relaxation at Its Best Unwind by our sparkling outdoor pool or stroll through our beautiful garden, where serenity meets nature.
Comfortable Accommodations Our 12 air-conditioned rooms are designed with your comfort in mind, featuring LED televisions, complimentary Wi-Fi, and daily housekeeping to ensure a restful stay.
Convenient Amenities Enjoy hassle-free service with a 24-hour front desk, luggage storage, and free self-parking. Plus, explore Cancun with our tour/ticket assistance right at your fingertips.
What this place offers
- Television in common areas
- Safe-deposit box at front desk
- Smoke-free property
- Tours/ticket assistance
- Wheelchair accessible parking
- Free self parking
- Shared microwave
- Wheelchair-accessible van parking
- Wheelchair-accessible on-site restaurant
- Well-lit path to entrance
Rooms
6.0
Pleasant
Rated 6.0 out of 10 by 3 guests who stayed here.
- Cleanliness2.8
- Service7.8
- Location8.3
- Rooms5.8
- Amenities5.8
- Value5.8
- Food & drink5.8
Guests mention
Lugar tranquiloBueno para pasar una noche
ReginaSheets were dirty.
VictorGreem16
Gréem 16. Lugar tranquilo. Bueno para pasar una noche
Luisa PamelaPara lo que es
No te dan jabón ni shampoo, las toallas de mal aspecto. Me hicieron el check in, me dieron mi llave, salí a cenar y regreso y no puedo entrar a la habitación, resulta que no se había realizado el cobro de la habitación y…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Cancún, Mexico
Guests rate the location 8.3 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 02:30 PM
Check-out by 11:00 AM
No children
Show more
Pets allowed on request; charges may apply
No smoking anywhere on the property
Pets. Service animals are exempt from fees/restrictions
Children and extra beds. No rollaway/extra beds available
Accessibility. No elevators
Pets. Pets allowed
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Pets. Only dogs are allowed
Pets. Service animals are allowed
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Pok Ta Pok 4
What time is check-in and check-out at Pok Ta Pok 4?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Pok Ta Pok 4 allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at Pok Ta Pok 4?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Pok Ta Pok 4 have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Pok Ta Pok 4 have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Pok Ta Pok 4?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Pok Ta Pok 4?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Pok Ta Pok 4?
Cancún.
Other places we book in Cancún
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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