Palm Royale Cairns
Resort, 4-star7 - 11 Chester Court, Cairns, AustraliaShow on map
8.0 · Very good5,121 reviews
- Check-in from 2:00 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 7.4 out of 10, at 7 - 11 Chester Court.
- Free parkingThe property states parking on site is free for guests.
Tropical Oasis Retreat
Luxurious Amenities: Indulge in the tranquility of our 2.5 acres of tropical gardens, relax in one of our 2 swimming pools, or unwind in the spa pool.
Convenient Location: Just a short drive from Cairns city centre and the airport, explore the area easily with our car rental services and tour desk recommendations.
Comfortable Accommodations: Enjoy the Mediterranean-inspired décor in our air-conditioned rooms, each featuring a private balcony, pool or garden views, and modern conveniences like free WiFi.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Family rooms
- Garden
Rooms
8.0
Very good
Rated 8.0 out of 10 by 5,121 guests who stayed here.
- Cleanliness7.9
- Service8.4
- Location7.4
- Rooms8.3
- Amenities7.9
- Value8.3
- Food & drink7.9
Guests mention
Clean and spacious roomsGreat pool facilities
JodiAustraliaThe lot
Nil
rayAustraliaGood
Location
BrentUnited KingdomNice place.
Nice room n pool.
A little bit too far out of town.
JessicaUnited KingdomA very nice clean hotel with a lovely pool.
It was very clean and the rooms were a good size.
The pool area and garden was lovely.
It was a shame there was no restaurant on site.
Also it would have been good to have had designated smoking area for the hotel. I…
AlejandroUnited KingdomRoom was spacious with a nice view to the pool. Good facilities and nice staff.
Location is not very good. Quite far from esplanade, makes you need to find a car or bus all the times you want to go to the main areas in…
SebastianAustraliaGreat place
Clean
I had a lady who kept knocking at my door asking for her daughter and security was called
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
7 - 11 Chester Court, Cairns, Australia
Guests rate the location 7.4 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 10:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that a 1.5% surcharge applies for payments made with Visa and Mastercard credit cards. Please note that a 2% surcharge applies for payments made with American Express and Diners Club credit cards.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box. In the event of an early departure, the property will charge you the full amount for your stay. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Palm Royale Cairns
What time is check-in and check-out at Palm Royale Cairns?
Check-in is from 2:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Palm Royale Cairns allow pets?
No — the property states that pets are not allowed.
Is there parking at Palm Royale Cairns?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Palm Royale Cairns have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Palm Royale Cairns have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Palm Royale Cairns?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Palm Royale Cairns have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Palm Royale Cairns?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Palm Royale Cairns?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Palm Royale Cairns?
7 - 11 Chester Court, Cairns.
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