Crystalbrook Riley
Hotel, 5-star131-141 The Esplanade, Cairns, AustraliaShow on map
Fabulous
Guests rate it highest for service, location and cleanliness.
8.63,925Reviews- Check-in from 2:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.8 out of 10, at 131-141 The Esplanade.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodation and Stunning Views
Crystalbrook Riley boasts 311 stylish rooms and suites, most with spacious balconies offering urban, resort, or sea views. Enjoy high-tech amenities like an Apple iPad control center, 55-inch Smart TV, and Nespresso coffee machine in each room.
Exceptional Dining and Entertainment Options
Savor daily breakfast at the property and dine at the modern Paper Crane restaurant or Cairns’ highest rooftop bar, Rocco. Indulge in 24-hour in-room dining or visit the upcoming Greenfields restaurant.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
8.6
Fabulous
Rated 8.6 out of 10 by 3,925 guests who stayed here.
- Cleanliness8.6
- Service8.9
- Location8.8
- Rooms8.6
- Amenities8.6
- Value8.4
- Food & drink8.3
Guests mention
Great locationHelpful staffComfortable roomsBeautiful views
LauraAustraliaDefinately will return
Pool was gprgeous although slightly too cold for my liking, rooms were spacious comfortable and clean, staff were all lovely and breakfast was great
Spa was out of action for 2 days
LisaAustraliaOutstanding property. Beautifully done. Comfortable rooms and beautiful pool. Hard to get a seat around the pool though.
Facilities were outstanding
A little further to walk to marina
SamanthaAustraliaStunning view
DemmiAustraliaPool, view, comfortable bed, and great location. Close to restaurants and walking tracks.
ISHIBASHIJapan素晴らしい施設でした。
リゾート感があり、素敵でした
火災報知器がなった点です。
HeatherAustraliaGreat spot with lots of positives
Great location and pool! Our room was up high and had fantastic views.
No storage! Not a chest of drawers or anywhere to unpack.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
131-141 The Esplanade, Cairns, Australia
Guests rate the location 8.8 out of 10 — fabulous.
Nature
- Cairns Esplanade Lagoon100 m
- Flecker Botanic Gardens (Cairns Botanic Gardens)3.5 km
- Great Barrier Reef30.0 km
Nearby
- Reef Fleet Terminal (Marina)300 m
- Cairns Railway Station1.0 km
Shopping
- Cairns Night Markets400 m
- Rusty's Markets700 m
Top attractions
- Cairns Aquarium600 m
- Kuranda Scenic Railway / Skyrail Rainforest Cableway (Kuranda)25.0 km
Airports
- Cairns Airport6.0 km
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that there is a 1% charge when you pay with a credit card. The credit card used to make the reservation must be presented on arrival for validation or an alternative card and payment will be requested. When booking more than 10 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Crystalbrook Riley
What time is check-in and check-out at Crystalbrook Riley?
Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Crystalbrook Riley allow pets?
No — the property states that pets are not allowed.
Is there parking at Crystalbrook Riley?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Crystalbrook Riley have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Crystalbrook Riley?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Crystalbrook Riley have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Crystalbrook Riley?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Crystalbrook Riley have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Crystalbrook Riley?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Crystalbrook Riley?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Crystalbrook Riley?
131-141 The Esplanade, Cairns.
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